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January 30, 2009

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10 Ways to Market Your Business When You’re Broke

All right, maybe broke isn’t the right word, but safe to say we are all looking for ways to maximize our resources. The following are ten absolutely free ways to market your business, the only cost being a little bit of your time.

1. Social Media

No surprise here. Social media is a great, free way, to spread the word about you and your business. Doing social media right is a great way to make connections, gain leads, and convert customers. I won’t go into great detail here how to get your social media presence set up, but at the very least consider getting an account on Twitter, Facebook, and LinkedIn.

2. Free Classifieds

Use free classified ad services to promote your product or service. Aside from big online classified ads (Craigslist), there may be other free options specific to your geographical area, maybe even some free inclusions in local print media. Do some Google searches and see what is available in your hometown.

3. Reciprocity Advertising

Talk to local business owners and explore cross promotion you may be able to do with them. They are probably in the same boat as you, and would be willing to work out a “scratch my back and I’ll scratch yours” type of marketing campaign.

4. Barter

You may think of bartering as particularly “old school”, but there is no reason you can’t trade a product or service with another business in exchange for some marketing opportunities. Trading an hour of your consulting time, or a couple free products to a local business who is willing then to plug you in their newsletter or mailings could result in a better deal than paying out of pocket for the same marketing. Start with the barter directory, and go from there.

5. Write a Press Release

Write your own press release and submit it to the appropriate channels. If what you’re doing is particularly newsworthy, send it to local media. Also submit your press release to the free services online.

6. Article Marketing

Write an article that is related to your product or service and submit it to eZine Articles. Try to be helpful, and prove you are an expert in your field.

7. Networking

Scout out free networking events in your area, you’d be surprised how many “meet-ups” there are. Not only are they a great way to get out of the house, but think of every networking event as a mini-marketing campaign. Use MeetUp.com to scan for opportunities near you. For example, there were 51 meet up’s in the Portland, OR area that were related to entrepreneurship.

8. Provide Stellar Customer Service

Make sure your current customers know how important they are to you and your business. Make them feel good about what you do. They will sell for you!

9. Ask for More Business

Going along with point #8 above. Don’t be shy about asking for referrals. Happy customers are your best piece of marketing you can hope for. Word of mouth marketing is powerful, and there is nothing wrong with asking them to spread the word for you.

10. Maximize Your Mailing List

What, don’t have a mailing list?  Start collecting customer information so you can get one!  Use this mailing list to push out information about new products or services, give a special deal to your mailing list, share information with them, etc.

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75 Comments Post a comment
  1. Great tips! Number 8 is so obvious, but I don’t think many people actually do it!

  2. Jan 30 2009

    As usual, another great post. All awesome tips! Thanks for the link to the barter directory :>).

  3. hey Matt,
    If one’s business is broke, maybe one should consider going into another business… ;) (just kidding, I get your point)
    All good tips but I think #8 is the best. Happy satisfied customers are always the best salespeople, and they’re free! I can’t imagine trying to run a business without them.
    ~ Steve, purveyor of portable trade show display booths

  4. smallbizbee
    Jan 30 2009

    @Steve
    It’s funny you mention that…I was thought the same exact thing when I was writing this. That’s why I started with “maybe broke isn’t the right word”…great minds thinking alike?

    Matt

  5. smallbizbee
    Jan 30 2009

    @Lynn
    I think barter really did become old school, but I don’t see anything wrong with it as a “new school” way to market on the cheap.

    Matt

  6. smallbizbee
    Jan 30 2009

    @Matt
    It’s the simplest one I listed, but so often overlooked. Guaranteed all the other links in this post got clicked before they stopped and said “how can I serve my customer better”

    MAtt

  7. Jan 30 2009

    Excellent.

    How did YOU know I was broke this month?

    Perfect timing and a good reminder about what is out there.

    Cheers!

    George

  8. Matt,

    I especially agree with point #7 IRL networking has done wonders for my business. Plus let’s say you doing some in person networking and collect a bunch of business card you can then add then or send them an invite to linkedIn. So this will allow you to bring the online and offline worlds together.

  9. PS: Matt, there is nothing wrong with being broke. We are all broke at one time or another. The good news is that broke is only a temporary condition. Poor on the other hand is a state of mind.

  10. Jan 31 2009

    Great article, your first comment is absolutely spot on re customer service. The little things are so easy to do, but are also so easy to forget.

  11. Jan 31 2009

    Love this post! There are probably more free venues to use to market and grow our businesses now than ever before! It’s amazing how many people you can reach these days!

    Because of Facebook I have connected with a prospective client in Austrailia – and I’m in Southern California! Last year I wasn’t actively using Social Media as a marketing venue and was struggling to find a way to market my Virtual Assistant business in other states…other than my website! Then my lightbulb finally went on! Social Media!

    I’ve been on a roll ever since realizing that connecting with people on Facebook and Twitter, building relationships with them and allowing things to flow it’s natural course was the best way for me to market my business.

    Not sure what rock I’ve been under, but I’m glad I crawled out from under it! Now I’m even speaking to groups about combining Social Media Marketing in with their traditonal marketing campaigns… and I’ve written an ebook on it as well!

    And you’re right, Neighborhood Computer Guy…. Excellent Customer Service should be a no-brainer.. but it’s amazing how so many business owners forget that it’s not just the product and service provided… it’s HOW you provide your clients with out of the box customer service! You don’t want to lose the clients you already have so take a few extra steps to keep them – It’s less expensive, and just as easy, to keep your current clients than it is to gain new ones!

    And ASKING your current clients for referrals is key! ASKING is probably one of the most overlooked business growing components ever!!!

    Success in 2009!

    Eydie :)

  12. smallbizbee
    Jan 31 2009

    @Tumblemoose
    Haha! Well hopefully some free advertising will change that!

    Matt

  13. smallbizbee
    Jan 31 2009

    @Gerald
    Great idea regarding merging in person and online networking, good tip.

    And your quote on broke vs poor is something we should all remember!

    Matt

  14. smallbizbee
    Jan 31 2009

    @Eydie
    That is what I absolutely love about blogging and the internet, it expands your reach exponentially. I’ve “met” people from all over the world, that wouldn’t be possible without social media and the internet.

    Matt

  15. Feb 1 2009

    Re: mailing lists… A long time ago, I tested out feedblitz and used it for a few weeks. I build subscribers but I just didn’t like the way the newsletter looked. Then a colleague recommended madmimi(dot)com so I gave it a shot. What’s cool about madmimi is that it was free until I broke 100+ subscribers and it tracked stats for me (from open rates to click thru’s, etc). It’s very easy to use and I recommend it to everyone. You can customize the fields to capture whatever information you’d like and you can also run multiple campaigns.

    There is of course aweber as a solution but if you wanted to “test” out your newsletter, I’d check in with madmimi first.

    Just my opinion is all…

  16. Feb 2 2009

    Sounds like Guerrilla Marketing to me! I think even if a small business isn’t “broke”, it’s easy to see how the traditional advertising of the big businesses can be “out of reach” for smaller businesses. Without huge advertising budgets, these tips can definitely help to stay competitive! Thanks for the tips!

  17. smallbizbee
    Feb 2 2009

    @Tim
    It basically comes down to doing the most with what you have, and getting a little creative at times.

    Glad you liked it,

    Matt

  18. smallbizbee
    Feb 2 2009

    @Ricardo Bueno
    Thanks for the link, and I think you bring up a good point. Test your newsletter for free to see what works before shelling out hard earned money on a newsletter service.

    Matt

  19. Feb 6 2009

    @sternalpr — I’m a huge believer in PR, and every business should be doing it so that it can lead to increased media exposure. You’ve gotta do it the right way, of course. Whatever industry you’re in, find a few issues making headlines and join the conversation by issuing a few press releases and calling some media following the story. Tell them you have some perspective they need to know about.

  20. Bravo! These are great “guerrilla marketing” ideas in ANY economy – especially this one. A few other things that I find helpful are to:
    1) Print out signs (use online templates) about your business and hang them in grocery stores or wherever people frequent
    2) Focus on your website’s SEO (search engine optimization). Tweak your website, and traffic will grow. Tweak it correctly, and TARGETED traffic will grow. Learn about doing your own SEO by buying books or dvd’s, or just searching online for tips.
    Thanks again for a great article.
    Jana

  21. Jul 24 2009

    Great tips here. Most of these I have employed when we started up our real estate network and did not have a lot of capital to put into advertising.

  22. Jan 19 2010

    Marketing is one of the most important parts of a business and should be included in a business plan. The biggest mistake that I see when it comes to small business, especially when it is time to get a loan, is that business owner do not plan. At least the plan is not commented to paper. Even when marketing is free it adds value to your business. Having a list of things that you do on a daily, weekly, and monthly basis and sticking to your plan will pay off. Keeping track of what is working and what is not is also important. Hopefully some day you will want to expand. When you go to get an SBA loan this information can make the difference between reviving funding or not. If you wanted to sell your business, you never know what can happen in the future, this will impress the perspective buyer. at the very least this kind of marketing will make you an expert in your field. And the best thing is it is all free!!

  23. Feb 20 2010

    This newsletter is worth its weight in gold! Excellent content!

  24. Mar 12 2010

    I think the best thing to do is improve your content/product first. Study the parts where you failed and improve it.

  25. Mar 17 2010

    Exactly! You have to realize your strong points and then use them to the maximum while the weaker points need to be improved tough. The most important thing is to find out what is to improve.

  26. Mar 28 2010

    You’re right!
    I’d like it so much and it was helpful about ways 2 market, thank you ;)
    Mariana´s last blog ..What is marketing? My ComLuv Profile

  27. Apr 6 2010

    I think the best advice is know what your real goals and then focus all your energy (and money) on that single goal. Don’t get distracted.
    Garry´s last blog ..Social Media For Beginners: 9 Keys to Launch Your Social Brand My ComLuv Profile

  28. Apr 15 2010

    Great tips! I do agree, word of mouth advertising is the most powerful form of marketing. And it’s probably the easiest too, all you have to do is make sure you give customer satisfaction and you’d be sure to get more business coming your way.
    Michelle´s last blog ..Merchant Advances: 10 Things You Didn’t (But Should) Know My ComLuv Profile

  29. Apr 22 2010

    Great tips. I’d add that newsletter is another cost effective means to reach customers. It does require that you have a somewhat health list to start with, but if the message is right, it can help generate business.

  30. Anthony Severe
    Jul 1 2010

    Outstanding article! Really informative. After two weeks, I have followed all ten of these points step by step and I just wanted to say thank you. I appreciate your help.

  31. Aug 17 2010

    No 1, social media is working great for a few websites i run, its important to remember that i only works if you have your target audience following you. I always get emails asking why i think they are not seeing results, most of the time they have the wrong following and its also important to be social, don’t just market your product/service. start been social and you will see results for sure.
    Ben @ Thrive´s last blog ..Christine Comaford – Twitter Background My ComLuv Profile

  32. Aug 22 2010

    Great advice,but number 6 tips “article marketing” you have mentioned only eZine Articles.com, i think, we can use more than 500 directories for article submission & marketing.Also i think your number 1 tips “social media” nowadays it is more effective from others.it will be more helpful for readers if you write more elaborately about social media sites & marketing.
    damien sayer´s last blog ..Social Media Into My ComLuv Profile

  33. Aug 25 2010

    Great article”. Article writing, directory submission and seo is a great way to increase your profile as is the social media. Social media can be used as a survey for your business planning too. “There is no such thing as free there is always a cost, it may not be monetary, but certainly your energy at the least is required ongoing in maintaining your public presence.

  34. Sep 29 2010

    These are all great ideas! I have also found that having a blog is a good way to market your business at a low cost. It is a very good way to stay connected with existing and potential customers both on a business and personal level.

  35. Oct 24 2010

    Given that this event has to happen on a fairly regular interval, it seems like an event-driven approach might be better, even though I am fully aware of what’s in my array and could just go down the list.

  36. No business can grow with a sustained rate without having a proper marketing plan and getting free marketing tips is a real boon. These free marketing tips can really stimulate the growth of any business.

  37. Al
    Nov 10 2010

    Great tips

  38. Feb 1 2011

    I have a small roof cleaning business in Pennsylvania. The biggest problem I have right now is the lack of awareness that this service is available. I spend as much time educating the public about my services as I do selling them. The main point I am taking from this article is the social media marketing. Facebook is quite possibly my best available tool to educate people about my service and drive them to my web site. Best of all, it is completely free (minus my time of course)

    Our cleaning season takes a break during the winter months and I am going to use that time to really hammer away at the social media advertising. I bought the new HTC Evo to be able to quickly and easily upload pictures and vidoes of our work to Facebood. It takes high quality photos and video. I’m am really anxious to get this part of my marketing going. It could be the best return for my money.

    Brian

  39. Feb 9 2011

    You can also promote yourself on email via your email signature. Make a zany sale of some sort (e.g. the coldest winter in 200 years sale!) and have a phrase that catches people’s attention.

  40. Feb 17 2011

    Great customer service is so vital to a successful business, a lot of business do not make it their main point either, but I will always remember a company by how I was treated, my main pet hate is staff chatting amongst themselves who should be serving!

  41. Apr 29 2011

    Thank you for the great info and email list are also great :) now that computers run everything! I also learned to try and make it so people can book appts online or make it so they can buy gifyt cards online so you make money even when yoour business is closed for the day, that’s what I’m working on for my business right now

  42. Jun 9 2011

    this is great. I am particularly fond of 1, 3, 4 & 9 I created a website for business owners to make their own mobile web pages with QR codes. It’s perfect for any business to communicate on the spot with their consumers. Businesses with storefronts could put a QR code in their window for people to scan for up to the minute promotions. And a lot of people loose opportunities from people walking by after hours when their closed. It’s totally free. Check it out myqrad.com

  43. Jun 20 2011

    Twitter, Facebook, and LinkedIn (using LIONs or Open Networkers) is a great way to promote any business. Having a blog for a product you are marketing is also great for Business.
    Cheolsu´s last blog ..Airtel LoginMy ComLuv Profile

  44. Claudia
    Jun 28 2011

    Thank you for he tips! This will be very helpful. My sis and I are opening up our own boutique and I needed some ideas.

  45. Jul 17 2011

    Nice list of ways to go about promoting the business for free. I particularly like two of these – article marketing and press releases. Anyone can write articles – even when they are broke. In fact a lot of people swear by the results of doing article marketing alone – not to mention that this concept being promoted as bum marketing.

    Press releases always pack a punch. When cash is available one can consider premium services like prweb and when it is not there are many free press release sites that one can submit.
    Cindy Tindle´s last blog ..Fire Inspection TrainingMy ComLuv Profile

  46. Jul 23 2011

    Another great way to market your business for free is guest blogging which can give you backlinks, traffic and gain reputation on your field
    Web Opportunities´s last blog ..Tips for Excelling as a Freelance Web DesignerMy ComLuv Profile

  47. Aug 4 2011

    I am going to apply this on my business.i hope i will get a good return of it.

  48. Aug 12 2011

    You can also find websites that carry a higher PR then yours and add a link to them, which could help increase your own PR. Try to find sites which relate to your website for best results.

    Electrical Training Courses

  49. Aug 29 2011

    You’re spot on on all counts. Great tips on a budget. What is assumed here however is that you already have a website of your own. If you don’t, but you’ll soon be in the market for one, I’ve provided a post on my own blog which details the website costs involved in getting set up. You may be pleasantly surprised to know that nowadays costs aren’t that significant. In fact, it’s realistic for you to expect to have a good looking site up and running for around $250. The info contained in the post might prevent you from getting ripped off when you start getting quotes. Cheers, and thanks for the read, Steve
    Steve Wilkinson´s last blog ..Website Design Costs – What’s a fair price to pay for services?My ComLuv Profile

  50. Jerene
    Oct 4 2011

    I want to start businesses, and this was very helpful to me. Now, which one to start with and how to start . . . they’re all so different.

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