Comments on: Four Lazy Business Mistakes

By: Jetson2833

Jetson2833 — Sat, 11 Apr 2009 09:55:56 +0000

Very helpful to me right now as we get H2H off the ground. Thank you for this.

By: Lindy Asimus

Lindy Asimus — Sun, 05 Apr 2009 01:27:12 +0000

All good points. It should be remembered though that people aren’t necessarily sloppy in these areas by preference. Many are under unnecessary stress because of these four conditions.

Fixing some of these areas can be simple – if you know how. But there is often a mindset to deal with first. These owners sometimes a) don’t know a better way is possible b) are overwhelmed and that’s a poor state to be in to make good choices and c) don’t know how to make the changes even if they are willing.

My preference with clients would be to work with them on the issues that arise AFTER these factors are set up. That rarely happens though and these four points are often exactly where they are at when they call me.

It is a disturbing thing, knowing so many business owners are suffering in this manner. Most often, needlessly. They don’t always understand that there is help. Unfortunately the right kind is not always easy to find.

By: smallbizbee

smallbizbee — Sat, 04 Apr 2009 16:35:13 +0000

@Louise
Sounds like you have the right mindset. It really is the little stuff that matters. Everything counts in the eye of the consumer, don’t overlook the little stuff when serving them.

Matt

By: smallbizbee

smallbizbee — Sat, 04 Apr 2009 16:33:58 +0000

@Whitespark
Hire it out if you have too. It’s worth the added expense to keep your biz organized and ultimately on the right track.

Matt

By: smallbizbee

smallbizbee — Sat, 04 Apr 2009 16:33:11 +0000

@Jared
I’ve always said treat people right, do the right things, and the money will follow. Too many businesses get that wrong, they want your money first then try to treat you right…doesn’t work that way.

Matt

By: smallbizbee

smallbizbee — Sat, 04 Apr 2009 16:31:55 +0000

@Terra
Thanks Terra, glad you liked the post. That really is the bottom liine – do it right or don’t do it.

Thanks for coming by,

Matt

By: smallbizbee

smallbizbee — Sat, 04 Apr 2009 16:30:28 +0000

@Tracy
Yep, there is no excuse for poor service. And what I see with a lot of “mom and pops” is that they are unorganized, which leads to poor service, which makes me turn to larger better run organizations.

Matt

By: smallbizbee

smallbizbee — Sat, 04 Apr 2009 16:28:35 +0000

@Tumblemoose
They really are killers, and they compound over time. Little mistakes today become huge mistakes a year from now.

Matt

By: smallbizbee

smallbizbee — Sat, 04 Apr 2009 16:27:08 +0000

@Michele
You’re right that as you grow it becomes more difficult, but it becomes all the more important too. A little unorganized when you are a small biz can be worked through, a little unorganized as a large biz can end up being catastrophic.

Matt

By: Louise Desmarais

Louise Desmarais — Sat, 04 Apr 2009 14:01:12 +0000

I consider my job to be making my clients look good and making their lives easier. I always ask myself, “How can I serve?” It’s the small gestures that have taken me the farthest netting a nice roster of long-term clients.