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February 1, 2010

11

5 Simple Ways to Optimize Your Email Marketing Campaigns

NumberFiveIt’s easy to just shoot out any mass-email to people on your mailing list. If you have a high volume of emails, you’re likely to make some money from your campaigns. But if you have an email list, why not optimize your email campaigns?

You already have people’s information, and you can communicate with the 10,000 people on your email list better than you can with 10,000 new people who you’d have to somehow reach through other means (i.e. advertising, media, etc.). Optimizing your email campaigns means lower costs and more money in your pocket. There are many simple ways to make sure you’re making more from your campaigns.

1. Segment email subscribers into ‘buckets’


Understand their demographic, their purchasing preferences, if they’ve purchased before, and how well they received your product or service. Then tailor specific messages for each of the ‘buckets’ to give them relevant and interesting offers. Let them know you understand their situation and that you have the proper solution to their needs.

2. Record when customers last purchased and target times to re-sell


The customer needs time after they last received product to be ready to purchase again. Depending on your offering that time can be less than 1 day, a whole month, or maybe even a year. Make sure to follow up with them with new offers and deals when they are ready to purchase again to remind them to turn to you for needs fulfillment.

3. Depending on frequency, you will have to adjust your offers – more frequent emails mean more compelling offers


If you send an email immediately after someone has purchased something from you, you need to make sure the offer is compelling enough for them to pay you more money, because they are less likely to purchase again in that immediate time since they’ve just spent money with you. But you do not necessarily have to have less compelling offers if you email your list less frequently.

4. Test different email subject lines and body templates


Testing different headlines and messages is important to improving open rates and conversion rates. Send test emails (perhaps only to 5-10% of your email list) to see how well your consumers react to the different messages. Then you can figure out what are the best messages which will lead the remaining people on your email list to open and convert at a higher rate.

 

5. Have permission email lists – past customers, people that downloaded a whitepaper, signed up for an update, etc. Don’t buy databases and SPAM. No one appreciates that


Online consumers are becoming more and more tech- and web-savvy. They’ve learned to use their email filter better and have also learned to tune out most unfamiliar sales messages. Sure you can buy huge email lists, get a 0.01% open rate and a 0.005% conversion rate and get some sales because you played the volume game, but the quality of your email list will always be better if you opted for permission marketing. You also save money because you didn’t pay for a HUGE (and sometimes worthless) email list.

Danny Wong This article was written by the Chief Evangelist of Blank Label, Danny Wong.

Blank Label co-creates men’s dress shirts online for stylish professionals and suave dressers. You can read more about what he’s doing at Blank Label and fashion musings on the men’s fashion blog.

 

 

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Photo Credit: Mzelle Biscotte

11 Comments Post a comment
  1. Danny,
    This was the topic of our manager meeting today. How do we market to the customers that we already have. I will be sharing this post with my team. One of the things that we will be coming up with over the next week is a road map for email marketing. What is working and what is not. With our email marketing program we can track it though Goggle analytic. We have set up filters and landing pages for different campaigns. We also have ecommerce so we can put dollar figures to the data as well. Another thing that you can do with GA is set up goal funnels. Separating everything into campaign buckets based on certain criteria is a great idea. Thanks for this post and the timing of it was perfect.

    Rob

  2. Feb 1 2010

    Hey Danny,

    Great tips. I use Aweber and I really love their flexibility to be able to do exactly what you describe in your post.

    Matt: You always have the best guest posters here buddy. Tweeted this and stumbled for sure. Folks need this info.

    George

  3. Feb 1 2010

    Hey Rob,
    Glad we pushed this article at the right time! GA is definitely one of the finer tools out there. Mostly because it’s ‘comprehensive enough’ and FREE! Cost of Customer Acquisition is definitely lower when you re-sell current users. It’s always easier to have users use you again because they know you, you have their contact information, and they can trust you.

    Hey George,
    Thanks for the RT and the Stumble! I haven’t had experience with Aweber, but it’s definitely one of the more recommended tools. Might test it out sometime and consider a switch. =)

    Cheers,
    Danny

  4. smallbizbee
    Feb 1 2010

    @George
    No doubt…I’m always impressed by our guest authors – I’m really diggin’ the collective wisdom around here lately! What a great group.

    Matt

  5. Jun 3 2011

    While optimizing a email market campaign some kind of basic techniques are needed and I was really fully influenced by the simple way providing for the best email campaign programs, these beneficial tips are mark for a good email campaign.

  6. Oct 13 2011

    Optimizing and testing an email campaign it’s pretty easy since most email providers have tools that every one can use to test an email campaign so it is a must for every business that wants to get the most from its subscribers

    Kostas | Opportunities Planet
    Online Opportunities´s last blog ..Do you make the most of Email Marketing?My ComLuv Profile

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