Why Your Business Should Do a Shot of Jägermeister
Ever had a shot of Jägermeister? You know that slightly sweet, licorice flavored libation favored by the younger crowd?
I’ll admit it, back in my more impressionable days – I’ve had a shot or two, usually with a rowdy bunch of friends one of whom always seems to be yelling “Jäger!!”
And guess what…I don’t really like Jägermeister. Something tells me I’m not alone in this, and if I were to poll the audience right now I bet I’d find the overwhelming majority of you out there who’ve had a shot didn’t really care for it either. After a while you’d think nobody is buying this stuff, right?
Sales Tell The Story
Hmmm – so let me get this straight, a product hardly anybody likes, is still on the market, and not only that but sales have grown over the past 25 years by up to 40% a year!
Last time I checked my sales weren’t growing at 40% per year, and I humbly think I’ve got something that more people like than Jäger, yet they are more successful – what gives?
How an Unpopular Product Gets Popular
Sally Hogshead must have been asking herself that same question when she wrote “How to Fascinate – Why Your Brand Should Do a Shot of Jagermeister”
In this thoroughly enjoyable, 16 page manifesto Sally says Jäger’s success is due to one simple principal, they fascinate.
Jäger doesn’t succeed despite its horrific taste,but because of it … an overall toxic experience is part of the brand promise.
That’s right, Jäger succeeds because it taste bad. They’ve managed to use fascination to sell bad booze.
The Seven Fascination Triggers
According to Sally there is seven fascination triggers, that pull consumers to one brand over another:
MYSTIQUE – Why we’re intrigued by unanswered questions
LUST – Why we’re seduced by the anticipation of pleasure
ALARM – Why we take action at the threat of negative consequence
POWER – Why we focus on people and things that control us
VICE – Why we’re tempted by novelty and “forbidden fruit”
PRESTIGE– Why we fixate on rank and respect
TRUST – Why we’re loyal to reliable options
Each trigger adds to the attraction.
Could Your Business Use a Shot of Jäger?
Think about the seven triggers above and ask yourself how your business can start building fascination and capture the minds of your customers.
If Jägermeister can succeed in spite of its product what could you do with a little facicsnation and a great product? Sally points out that,
When consumers buy a certain brand, they’re often not paying for the utility of the item—they’re paying for the trigger.
Selling the Trigger
Do you think you could implement any one of the seven triggers above into your marketing and branding plans? And if you can what do you think that will do to your sales? We may not grow by 40% a year, but adding some fascination sure can’t hurt.
Building Mystique
Sally goes on to talk about one of the triggers, mystique, in more detail in this report. I think after reading her thoughts on building mystique with your product you’ll be ready to tackle the other six triggers on your own.
Free Instant Download
For more about Jagermeister, Green M&M’s, bull testicles, and secret recipes check out the whole report here:
How To Fascinate: Why Your Brand Should Do A Shot Of Jägermeister (.pdf 16 pages)
Photo Credit: Todd Kravos
4 Tips for Using Smart Pricing to Increase Online Sales
The topic of increasing online sales through conversion rate optimization has been discussed in length recently and rightfully so. More and more online stores are looking at conversion rate optimization as a means to increase online sales, alongside traditional means such as increasing traffic volumes.
Four Smart Pricing Tips to Increase Online Sales
One area which is often overlooked, is using smart product pricing as part of the conversion rate optimization process.
1. Show The Customer How Much Can Be Saved
Whether or not your website has the newest features or hasn’t been updated for some time, at the end of the day customers are looking to save money. They will often compare your prices vs the prices of their local store, so some savings has to be reflected and visible shown. Products will often come with an RRP or suggested list prices. Visibly show this price and your price as it’s a very strong pricing message. My favorite way to display this message is Our price $$ (% of saving or you save $$).RRP $$
2. Waver Shipping Costs
Excessive shipping costs will often result in negative customer reaction and basket abandonment. Free shipping on the other side of the scale, will cause the opposite and result in a more positive customer reaction. Now, of course wavering shipping is easier said than done, but there are couple of tricks you could try. The first is to offer free shipping over a certain order value which works, but is very limited in its effectiveness. The second is to include the basic cost (to you that is) of the shipping in the price of the product. You will still need to ensure the end price is competitive, however the behavioral effect on the customer will be worth the effort.
3. Compare Your Prices To Others
If you excel in this area, don’t be shay from visibly showing your prices and your competitor prices (just don’t link to them
). Chances are your customers will first look around, research and compare prices anyway. By giving them all the information at once, this pricing strategy can help bring their buying decision forward. Pricing aside and looking at the overall conversion rate process, you could also compare availability and shipping costs next to each price.
4. Reward Customers Who Buy Multiple Items
A smart pricing strategy will reward customers who buy multiple items at one go. From the business perspective, more items means higher order value and more revenue. There are many types of rewards to consider from upgraded shipping (when the normal shipping is free), to discount off the total amount or even upgraded products. The principle is, if you want customers to spend more, you’ll need to work for it.
Online shoppers often look for the web in order to save money. Pricing your products smartly will ensure you are still relevant.
***
Guest post by specs sellers Glasses Direct. Offering a range of specs and sunglasses online.
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Photo Credit: jlz
Five Steps to Not Getting Ripped Off on Credit Card Processing
The following is a guest post by Sean Harper, one of the co-founders of TransFS an online comparison shopping website that helps business owners quickly and easily compare credit card processors. Here Sean shows you how to be an informed shopper when shipping from credit card processing.
The majority of businesses now accept credit cards, and for many it is the most important financial service – the one that is most mission-critical and most expensive. Unfortunately, the majority of business owners get a really lousy deal on their credit card processing. According to a Federal Reserve publication (P.20) The Merchant-Acquiring Side of the Payment Card Industry: Structure, Operations and Challenges businesses with less than $1M in credit card receipts / year pay between 0.69% and 1.82% more than the wholesale (interchange) price that Visa and Mastercard pay for transactions. Here are my 5 steps for getting a good deal on your credit card processing.
1. Be Professional and Know What you are Looking For
If you need a particular processing setup to work with your POS system or internet gateway know that in advance, you will sound like you know what you are talking about and it will screen out processors that are not expert at dealing with that situation (which costs more in both the short and long run).
2. No Cancel Fee
Never, ever, ever agree to a cancellation fee. The majority of processors will waive their standard cancel fee to seal a deal. Having a cancel fee which often range from $300 to $several thousand gives the processor a terrible incentive to provide you good service and keep your fees constant.
3. Interchange Plus Pricing
- there are a number of structures for credit card processing contracts. Interchange plus is the best because you are charged the visa/mastercard "interchange" or wholesale rate and then a predetermined, constant markup above interchange. It’s like buying a car for a set markup over the invoice price, you know that the car dealer is selling you the car for $500 more than they bought it from the manufacturer so you know you are getting a decent deal.
As a friend of ours who runs a software company said: "saying interchange plus is like saying – ‘I know better, so don’t try to rip me off’". Steer away from ERR (Enhanced Recover Reduced) and Tiered pricing schemes. This blog article has some quotes from an executive at Global Payments, a bit credit card processor, about how they make less money on interchange-plus because it is less confusing .
4. Shop Around
Interchange plus offers are easy to compare to each other, so shop with at least 5 processors, make sure they understand that you are shopping around and they need to be competitive.
5. Don’t Rent or Lease Equipment
For the most part credit card processing equipment is quite cheap now. Those little black terminals that you see in small retail stores usually cost $100 – $300 and a full-fledged POS system is a little more than a desktop computer, less than $2000. If you own your own equipment there is less chance for them to sneak in extra profit by padding your lease payments and it also makes it easier to switch if something goes wrong in the relationship.
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Photo Credit: Andres Rueda
The REAL Point of Marketing
If you were to ask someone what they think the point of marketing is, you will likely hear that marketing is all about advertising, about letting as many people know about your company, to get exposure.
If that is what your goal is, then you will probably end up broke.
The truth of the matter is that you could shout your company name and slogan from the rooftops and it may not get you anyplace. Why not?
Because everyone is shouting from the rooftops, and your message is just one more buzz among all of the white noise.
Advertising Overload
Several groups have done studies on the amount of marketing messages that people are exposed to. The studies concluded that the average American is exposed to between from 247 to 3,000 marketing messages each and every day, depending on the specific study and what they considered a “marketing message”.
But if you take a minute to consider all of the places we see ads, such as television commercials, in magazines we read while waiting to get our hair cut, billboards we see on our way to the office, bumper stickers on the car in front of us that is going five under the speed limit, then you will come to realize that our brains are literally bombarded with these messages.
That is why our minds have evolved a highly tuned filtering system that turns all of it into background noise. These marketing messages have become invisible.
It is becoming increasingly difficult to get the attention of consumers when there is such a cacophony of other marketing happening all around them.
The key lies in one simple word – differentiation.
Simply Put, How are you Different?
The newspapers and yellow pages are filled with companies that just put their name out there and pray. They think that just by making their presence known, customers will crawl out of the woodwork like roaches and begin calling them, wanting what they have to offer.
If you want to truly succeed in marketing, you need to figure out how you are different from the competition. Figure out a niche to serve or a unique benefit you offer that nobody else does. Then you have to figure out a way to clearly communicate that to your target market.
The Bottom Line
Come up with a compelling reason why consumers should do business with you as opposed to someone else. Then find a way to stand out in the way you get your message out. Be unique, be different, and make people notice you.
This is the true point of marketing. This is how you beat your competitors and keep people flocking to buy your product.
Brent Allan is an expert at marketing your small business and growing your profits. He is also the head honcho over at www.BizWarriorOnline.com and publisher of the “Million Dollar Newsletter.”
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Photo credit: Symic
Getting Your Blog off the Ground and Growing!
Most small business owners understand the importance of having a blog as part of their business. However, figuring out where to start and how to grow the blog is a daunting task – Today’s guest post from David Gurevich (who’s posted here before, sharing SEO tips for small business websites) should help answer those questions you have about begining to blog.
David recently visited Israel and helped his 14 year old nephew start a blog on iPod hacks: the iPod Wizard. With experience with more than 10 internet start-ups, David wrote this letter on the flight back to Boston to help teach his nephew how to blog.
A Letter to My Nephew
Dear Benjy,
The road to a successful online blog may seem foggy to you, but I have learned with experience what the first few steps are. As follows is everything about blogging that you need to know. Because we can’t take walks together anymore as I’ve left for the States, I’ve written it down for you.
Getting Initial Traffic/Subscribers
First, always use keyword tools to find high volume/low competition search phrases and to see what people are thinking or are curious about. Google Keywords is one useful one, as is Wordstream. You can use Wordstream to find good options to plug into Google Keywords; other keyword tools are also useful, but sometimes not so accurate.
These tools will take a keyword phrase like “green bananas” and tell you how many people search for it monthly. If 10,000 people monthly, for instance, want to learn about “green banana pies” and no other site is offering an article on that, it’s quite easy to get that traffic.
A strong initial move is to find a keyword that many people are searching for but doesn’t have significant competition. A good initial target is a phrase that has 5-10,000 monthly searches. Write an article on that keyword. Then you can join forums and add links to your article – this is too much of a pain to do for all your articles, but can be a great way to rank well initially and get some good traffic.
To get initial subscribers, people who sign up for your blog’s updates, this is one of the best strategies: write 5 AWESOME posts that are really useful or interesting. Post them to your site. Now keep posting awesome posts, at least 1 a week, but also post awesome posts on related blogs.
To do so, you have to find blogs in your niche and convince the owner to allow you to provide a guest post. It isn’t so hard because everyone wants free, high-quality content. This article, for instance, is a guest post.
What is an “Awesome Post”?
An awesome post is one that is typically long, interesting, either original or provides a new angle on an idea, and makes readers think “wow, this is awesome.” Creating one can take several hours to research, write and edit. Here is more on that strategy; this article, which discusses all the medications for treating a common condition, is one of my attempts to write an ‘awesome’ article.
Sharing some of your best posts – at first – can attract attention and new subscribers from the people most interested in your writing.
But while long, authoritative posts are a great strategy, I have seen many blogs that thrive on many short ones, especially when they are commenting or responding to news items. The best idea, in my opinion, is to provide many awesome posts.
Since that may be too much work, consistently providing great posts mixed with many short ones is a common strategy.
Remember, the title of each post is the single most important thing. It will determine if people read your post, what they expect from it, and if search engines will send it traffic. Make it your habit to use effective titles.
Also remember that getting links that point to your site is the number one way to get traffic to the site from search engines. Every link that points to your site is like a vote saying it is high quality. That said, links from “bad” sites can be worthless.
Again, identify and befriend existing blogs in the same niche. You can do this by searching for related phrases like, “iPod blog,” and so on. They are your competition until you befriend them. Then ‘a rising tide floats all boats.’
Develop relationships with your readers. Respond to their comments with an eye towards developing a long-term relationship. You want to develop a base of subscribers who appreciate the posts you provide, and who will help spread the word for you.
Post and respond to news items. For you, if Apple does something – cover it! Show off your personality in your posts when possible because it is that which people are drawn to. A blog is your personal brand so make sure to represent.
How to Keep on Track
You need to set a schedule for posting. Make a schedule that you can stick to, then stick to it. This is absolutely essential. You have more free time than you think, and when you have to get something done by a certain time, you will. Set goals and standards & meet them. For myself, for instance, my goal is to write at least 2 articles a week, with one focused on a new or challenging medication.
Be creative, but train yourself to be creative in a way that leads to success. Andy Warhol has no more talent than dozens of artists I know who are poor. His genius was marketing his creativity. Remember those conversations we have about how bad modern hip-hop artists are? Their poor quality doesn’t hold them back from making millions of dollars – being able to sell something can have little to do with how good the thing actually is.
Look at the top blogs and see what they do – best of all, figure out which of their posts are linked to or most commented. Those posts can teach you much more than I about what a great post is.
On that subject, occasionally check out Digg.com to find out what is popular. The articles that make it to the front page there can also tell you a lot.
When writing instructions, assume your reader knows the bare minimum and is not that smart. Assume impatience – if things aren’t clear or make sense in a matter of seconds, the visitors go away.
Always remember that people pay attention to something as long as they find it interesting. People have horribly short attention spans but when you get their attention you can hold it as long as you are capable.
To improve your writing style, find the best writing that does something similar and learn from it. Different situations call for different styles, but some writing, like that of The New York Times, is always a delight.
General Advice
Have a Google alert for your brand name. This will let you quickly know whenever you are mentioned.
If you run out of post ideas, use keyword tools to find things people are searching for. That will almost always give you an idea or two. Or make a list! Some of the most popular posts are lists, like “50 ways to have more energy.”
Find a good monetization method. Remember, having 100 visitors daily and selling one $50 product makes as much money as having 5,000 and getting paid from advertising. Guess which one is easier?
Use ad placement that does not detract from your readers’ experience but that makes you good money.
Keep up to date with the best practice security. You do not want your site shut down because of a virus. Respond to comments with an eye towards building a long term relationship. Have a mission statement or goal and use it to guide all your decisions.
When you employ someone, make sure they understand why they are needed. They are making the website so…, they are running a PR campaign so… This will make their lives easier while ensuring the product you get is in line with your goals.
Favor paying a little more to get a great job over paying little and getting something that reflects badly on you. Your website design can easily cost in the thousands depending on complexity and quality, but remember that your design is an investment. It controls how readers view your content and frames everything. So it’s quite important.
Be passionate about what you do. This is made easier by choosing to do things that you are passionate about. When you care about something, it will show in everything you do and will lead to you success and keep you going through the hard times.
Have metrics for success. You will be successful when you have this many visitors a month, and make this much revenue. Set reasonable yet ambitious goals. Choose a great domain name, possibly one that includes relevant keywords. But you’ve done that already.
Know what you do best and how valuable your time is. If your work is worth $30 an hour, spending time on $15 an hour work is waste of your time. Most importantly, doing the $30 work will improve the skills that take you to $45 an hour, while the less paid work typically leads nowhere that you aren’t already.
As such. it makes sense to pay someone $15 an hour so you can do the $30 an hour work.
Now thinking like that only works if you are serious. If you are worth $30 an hour but spend your time watching YouTube videos or wasting time, then such analysis doesn’t matter.
Be very careful in hiring people. It is a lot like starting a relationship or dating someone, which you will soon learn more about! You will get burned by someone you hire sooner or later, this I can promise you, but you will at some point have to do it nonetheless.
Get business cards with your site address to give to people. When advertising, be very careful and know how to gauge success. StumbleUpon advertising, for instance, can be fun if you get stumbled (which isn’t that hard), but after the thousands of people visit – how many new subscribers did you get?
Numbers are one thing, cash in your bank account or loyal readers is another.
In Conclusion…
Planning is the key to success. As mentioned, you can even plan creativity or inspiration. That said, sometimes great ideas happen when you least expect them. It is a common misconception, however, that this means not trying or working hard is OK if you have sudden breakthroughs.
As many wise people have said, “the more I prepare, the luckier I find myself.”
There is nothing like setting goals – and meeting them – to improve your performance, quality and achieve greatness.
Listen most carefully to criticism because it almost always has some truth in it that is something you can improve. Praise, on the other hand, deafens you quite quickly.
Realize that hard work means getting up earlier than your competition and going to sleep later. But there are millions of people who work 12 hours a day and remain in horrible poverty. If you ever feel too proud, remember that it is only luck that you do not have that fate.
Still, it is no longer luck when you work intelligently and make the 8 hours you work worth a great deal. That is why you must plan. A planned move is silent but when you reach your destination will ring with obviousness.
Realize that blogging is a learning process. My first posts seem terrible to me now, but they were 100% needed. Only after writing about 100 of them has my writing become somewhat better. Still, with editing – and an eye towards meeting the needs of your readers – you will do quite well.
I wrote all that to share some of the things your Uncle has learned the hard way but will end with the simple truth.
If you can provide great quality posts consistently while building a relationship with your readers, you will succeed. Do that, and I can promise results. There are many nifty and fun diversions along the way like advertising and promotions, but everything else is just a detail.
To repeat: Provide great quality posts consistently while building a relationship with your readers.
Make doing that your goal and you will succeed.
I wrote these words and published them on a top blog to give your site a boost and show you how much I care.
With love,
Your uncle,
David
David is happy because his blogging on medical topics has helped thousands of people understand their conditions and medications better. Hopefully this post will help you better understand how to blog. David occasionally tries his luck (fairly successfully) as an SEO consultant and recently wrote an adult add adhd book.
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Photo Credit: Mike Licht, NotionsCapital.com
The Ultimate List: 40 Social Networking Sites Specifically for Small Business, Entrepreneurs, and Startups
We all know of the huge social networking sites like Twitter and Facebook. They’re great for large scale connections and discussion.
But, as entrepreneurs and small business owners sometimes it’s nice to connect with other like minded individuals in a smaller, more focused setting.
If that sounds like what you are looking for in a social network, the below list is for you.
We’ve scoured the Internet looking for social networking sites specifically for small businesses, entrepreneurs and startups, and found 40 we feel are worth a look.
1. LinkedIn
LinkedIn, The grandaddy of business social networks. LinkedIn strengthens and extends your existing network of trusted contacts
2. Meet The Boss
Meet the Boss is a business networking tool for business executives around the world, across all vertical industries. Content is all in English.
3. PartnerUp
PartnerUp is an online networking community that entrepreneurs and small business owners use to find the expertise and resources they need to start and grow a business. Members can connect with potential partners, advisers, and business resources.
4. Qapacity
Qapacity is a business-oriented social networking site and a business directory founded in March 2008 and launched in February 2009. User are given a set of tools to promote their business online, to keep their clients and business partners up-to-date with their work and to reach new clients.
5. Ryze
Ryze.com is a free social networking website designed to link business professionals, particularly new entrepreneurs.
6. Talkbiznow
Talkbiznowis a comprehensive interactive business networking site for business professionals.
7. XING
XING is a social software platform for enabling a small-world network for professionals.
8. Yelp, Inc.
Yelp is a local business review and talk networking site, including user reviews and recommendations.
9. FledgeWing
FledgeWing is an online community aimed at entrepreneurial university students launched in February 2009.
10. The Funded
TheFunded allows entrepreneurs to research, rate, and review venture capital sources worldwide
11. Cofoundr
Cofoundr is a private social network for entrepreneurs, programmers, designers, investors, and other individuals deeply involved with starting new ventures.
12. Perfect Business
PerfectBusiness helps entrepreneurs launch and grow their businesses. Our resources include easy-to-use tools and resources, plus a network of entrepreneurs
13. Biznik
End your isolation and invisibility with Biznik, the local, independent entrepreneurial community where collaboration beats competition.
14. StartupNation
StartupNation provides real-world business advice to people who want to start a business and who want to grow their small businesses.
15. Entrepreneur Connect
Entrepreneur Connect is the social network where small-business owners can create a profile, explore the community, share ideas and make connections. This site is not intended for mass self-promotion, but rather should be a positive destination where entrepreneurs can exchange real advice and make lasting connections.
16. Young Entrepreneur
Young Entrepreneur Forums – your online discussion forum to share and talk about Entrepreneurship
17. Blogster
Blogsteris a resources for free weblogs. Offers tools, tips, and opportunities to share.
18. Konnects
Konnects is a social media platform that is embedded on the site of an online newspaper or publication to bring engagement to the organization’s site.
19. Upspring
Upspring is a business networking, local Internet marketing, local advertising, product promotion, and online marketing services
20. Fast Pitch
Fast Pitch is a Social Network for Business Networking Professionals to market their business, press, blogs, events and networks.
21. E.Factor
The E.Factor is a vibrant, global community for Entrepreneurs. E.Factorhelps you build your business, find financing, network with like minded entrepreneurs
22. BizToo
BizToois a Global Co-Operation and Social Network of entrepreneurs worldwide. BizToo helps entrepreneurs make the contacts
23. Go Big Network
Go BIG Network helps connect companies with investors.
24. Black Businesswomen Online
A Social Network for Black Business Women and Women Entrepreneurs
25. Networking for Professionals
Networking for Professionals offers online networking and business events. Get Connected today, both online and in the real world.
26. Spoke
Spokeoffers on-demand business to business contact information for sales people, marketers, and recruiters enabling Sales Lead Generation, and Business List building.
27. Ning
Ning is an online service to create, customize, and share a social network.
28. Unstucture.org
Unstructureis an open discussion platform for business professionals, bloggers and contemporary thought leaders to discuss and debate action ideas that would aid the evolution of business. Unstructure consists of an online discussion forum (where you are currently), an annual physical event and a book of insight and action ideas for businesses of the future.
29. Home Based Business Network
The Home Based Business Network is an online community and resources for starting a home based business, featuring home business profiles, blogs, forums, videos, ideas, and more!
30. Freelance Face
The Freelance Face is the freelance social network. By freelancers, for freelancers.
31. Blellow
Blellow is a community with a focus on productivity. It’s a place for freelancers and professionals to collaborate, find work, and solve problems
32. StartUp
StartUpis a fast growing small business, startup, social network.
33. Ecademy
Ecademy offers online networking for business, offline networking events and global networking groups.
34. Focus
Focus is a business destination where business professionals can help each other with their purchase and other business decisions. Share expertise in functional areas of business. Numerous categories – small business, HR, Finance, Sales, Marketing, Etc.
35. JASEzone
JASEzone is a professional community where you can find potential clients and business partners.
36. Ziggs
Ziggs is a professional connection portal. They have in one index over 1 million profiles.
37. Black Business Space
Black Business Spaceis a commUNITY of business owners, and entrepreneurs.
38. Jigsaw
Jigsaw offers an online business card networking directory. Easily establish contacts with each other.
39. YouNoodle
YouNoodle is a place to discover and support the hottest early-stage companies and university innovation.
40. Raise Capital
RaiseCapital is the premiere online destination for entrepreneurs to showcase their business ideas and capital needs directly to investors.
Bonus Site:
Once all that hard work networking pays off, you’ll want to join:
Affluence.org
Affluence.org is a private social network where wealthy individuals connect, share information and engage in meaningful conversations. Affluence.org also provides exclusive, high quality content and advice from experts on subjects such as art, technology and travel.
Membership in Affluence.org is free but requires a verifiable minimum household net worth of $3 million
Your Turn
Did we miss any? Let us know in the comments below.
5 Simple Ways to Optimize Your Email Marketing Campaigns
It’s easy to just shoot out any mass-email to people on your mailing list. If you have a high volume of emails, you’re likely to make some money from your campaigns. But if you have an email list, why not optimize your email campaigns?
You already have people’s information, and you can communicate with the 10,000 people on your email list better than you can with 10,000 new people who you’d have to somehow reach through other means (i.e. advertising, media, etc.). Optimizing your email campaigns means lower costs and more money in your pocket. There are many simple ways to make sure you’re making more from your campaigns.
1. Segment email subscribers into ‘buckets’
Understand their demographic, their purchasing preferences, if they’ve purchased before, and how well they received your product or service. Then tailor specific messages for each of the ‘buckets’ to give them relevant and interesting offers. Let them know you understand their situation and that you have the proper solution to their needs.
2. Record when customers last purchased and target times to re-sell
The customer needs time after they last received product to be ready to purchase again. Depending on your offering that time can be less than 1 day, a whole month, or maybe even a year. Make sure to follow up with them with new offers and deals when they are ready to purchase again to remind them to turn to you for needs fulfillment.
3. Depending on frequency, you will have to adjust your offers – more frequent emails mean more compelling offers
If you send an email immediately after someone has purchased something from you, you need to make sure the offer is compelling enough for them to pay you more money, because they are less likely to purchase again in that immediate time since they’ve just spent money with you. But you do not necessarily have to have less compelling offers if you email your list less frequently.
4. Test different email subject lines and body templates
Testing different headlines and messages is important to improving open rates and conversion rates. Send test emails (perhaps only to 5-10% of your email list) to see how well your consumers react to the different messages. Then you can figure out what are the best messages which will lead the remaining people on your email list to open and convert at a higher rate.
5. Have permission email lists – past customers, people that downloaded a whitepaper, signed up for an update, etc. Don’t buy databases and SPAM. No one appreciates that
Online consumers are becoming more and more tech- and web-savvy. They’ve learned to use their email filter better and have also learned to tune out most unfamiliar sales messages. Sure you can buy huge email lists, get a 0.01% open rate and a 0.005% conversion rate and get some sales because you played the volume game, but the quality of your email list will always be better if you opted for permission marketing. You also save money because you didn’t pay for a HUGE (and sometimes worthless) email list.
This article was written by the Chief Evangelist of Blank Label, Danny Wong.
Blank Label co-creates men’s dress shirts online for stylish professionals and suave dressers. You can read more about what he’s doing at Blank Label and fashion musings on the men’s fashion blog.
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