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Posts tagged ‘leadership’

11
Jan

Tebow Time for Entrepreneurs: 4 Ways to Peak Performance When It Counts

The craze sweeping the united states this winter season comes from the National Football League. Of course I’m referring to Tebowing, originated by Denver Broncos quarterback Tim Tebow, and you either love him or hate him. Removing religiousity (my word) from the equation, Tim Tebow along with the Broncos have strung together a series of outstanding comebacks before recently succumbing to the superior Brady Bunch and the Patriots. Denver was left for dead on multiple occasions through three quarters plus in games, only to rise up like Lazarus to conquer the football Reaper and stand in victory.

Is there a leadership lesson in this over-hyped story for small company owners, entrepreneurs and corporate execs ?

Tebow’s type of play has been pooh-poohed as unsustainable, tagged as downright ugly, and lampooned on Saturday Night Live. It’s also been lauded by evangelicals, adopted by presidential candidates, and embraced by middle-America. Yet the most remarkable thing this sensation demonstrates is clutch performance, doing your best when it’s all that matters, and it has been on display in sports throughout the decades in names like Reggie, Jordan, Montana and Gretski. Tebow is the most recent, albeit more unconventional representation of clutch production in crunch time. But is it sudden, sacred intervention, or a predictable method?

Game Plan Your Strengths

If you’ve caught any of these Bronco games, you know that a few weeks ago, John Fox and the coaching staff kept if very basic, dumbing down the playbook, or so it seemed, so Tebow could get by. In a pass-happy, copycat league that is the NFL, Denver went almost wholly to a game plan of running the ball and shutting down on defense. With a few exceptions, it worked. The coaching staff made the unconventional routine, cut short the games, and stayed within striking distance.

Tebow isn’t Manning or Drew Breese, and their offense wasn’t constructed that way with the players around the quarterback. Tebow is a rough, solid, contact-loving player who thus far relies more on a big heart and hard work than traditional passing talents.

There is more than one way to succeed!

As a leader in business, you may not have elite level talent or the mix of people on your team bus that you may have wanted. So what? Take stock not only of what human assets you have and what they’re good at, but of the strengths you may have in plant and machinery, intellectual property and patents, pricing, operating systems and capital. This is basic SWOT analysis with a capital S folks. Be aware of your weak spots and seek to mitigate them right now by playing to your strengths. Nothing wipes out a business faster than striving to be what it isn’t.

Keep It Close Until the Very End

The Denver game plan is playing to the strength of a running game that grinds on the other team, shrinks the game by exhausting the clock, and keeps the Broncos within winning distance at the end. It’s this clutch time when Tebow magic happens, but that magic is almost expected. The other team is tired, frustrated that this bible-thumping character is even close after being statistically dominated for three quarters, and just a bit worried of being another statistic on the Tebow legend wall. Persistence wears down resistance like water in a stream smoothes over the stones.

In business if you have a target, focus on it like a laser beam, and keep striving again and again, prosperity is inevitable provided you believe it. Top performing sales folks know this when trying to crack the biggest accounts. Manufacturers demonstrate this every day by producing things smaller, lighter, quicker and cheaper that do things we didn’t think possible five years earlier. Set a business goal, establish a plan that minimizes risk and moves you steadily toward it, and seize the opportunity when it ultimately comes.

Raise Other People’s Performance

Now this is the leadership goal we all have, to raise the game of everyone in the company. Easier said than done.

I’ve heard dozens of analysts in recent weeks apologize for the Tebow success.

“He’s not the one kicking 59 yard field goals.”

“He’s not playing great defense.”

“He’s not making great catches on poorly thrown balls.”

Wow! That Tim Tebow– he’s a really lucky guy. Let me ask you this, do you think the fact that all of those other guys are stepping up is a lucky coincidence? Before the coaches put Tebow in as a starter, the defense was giving up a lot of points, the kicker was missing field goals, and receivers had their share of lapses and then some. So what happened?

Leadership by example happened. Nothing fires up the defensive side of the ball more than seeing their second-year passer trying to run over linebackers, and actually doing it. Tebow’s not a diva. He gets grimy and bloody, playing more like an offensive lineman than a quarterback. The last thing anyone else on that team wants is to be shown up by this kid in the hard work department, and suddenly, the whole team is leagues ahead of where it was to start the year.

How do you lead by example in your company? The ways you can are too numerous to list. Do whatevers it is you ask employees to do, or be ready to when a key employee calls in off work. Pay suppliers on a timely basis and watch the company virtues improve. Reward first-rate performance without being asked and everyone starts improving on the job. You are the leader of the company, and everything you do is being watched and emulated. Be aware of it and you ‘ll raise the game of your team like Tebow does.

Losers Have Hope – Winners Have Conviction

The Tebowing process of falling to one knee in prayer or thanks, the unpretentious pep talks in the huddle, and the poise under stress are the body language not of blind optimism, but of belief. When belief is followed by action, it becomes conviction, and that is contagious and hard to stop.

One of the biggest business clichés going is that Hope is Not a Strategy. Well here is the procedure of conviction, the outright certainty that things will work out as good as they can, and when they don’t, something even greater will come out of the momentary setback.

How would you run your organization if you really believe you couldn’t fail? What product lines would you expand? What people would you hire? The reality is that worry over possible outcomes put more stress on us than when the worst actually takes place. I’m not proposing being risky or silly with your money or time. What I am saying is that if you have outright conviction in your actions, you ‘ll begin to do the other three things we’ve discussed: you ‘ll focus on your strengths, keep regularly progressing toward your target, and improve the effectiveness of your employees and business partners.

Each of these 4 components tends to feed the other, and suddenly you ‘ll find out that your success is more formulaic than divinely inspired, although a little bit of divine help never hurts.

 

About the Author: Karl Walinskas is the CEO of Smart Company Growth, a business development firm that helps small to mid-size professional service firms build competitive advantage in an online world of sameness. His Smart Blog covers leadership, business communication, sales & service, public speaking and virtual business, and was recently named by Buyerzone as one of the Top 20 Business Blogs of 2011. He is the author of Getting Connected Through Exceptional Leadership, available in the SmartShop and Amazon.com, and has been a featured expert for Inc.com with articles published in Selling Power, America Online, and Site Pro News to name a few. Get your FREE LinkedIn Profile Optimization eBook & video course, Video Marketing video and course, or Mastermind Groups e-course & video now.

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10
Jan

Leadership Lessons for Every Business

The Makings of a Great Leader

Vince Lombardi carved out a fairly successful life for himself, despite coming from an Italian immigrant family that struggled through the Great Depression.  He is best known for his success as an American football coach, particularly with the Green Bay Packers during the 1960’s.  Yet it is Lombardi’s words on leadership that are most memorable: “Leaders are made, they are not born.  They are made by hard effort, which is the price which all of us must pay to achieve any goal that is worthwhile.” 

Whether you agree with the philosophy of those words or not, they speak of Lombardi’s own struggle to lead.  As the oldest of five, Lombardi was certainly born to a life of leading and setting an example for his siblings.  Yet he didn’t excel or enjoy the role of being the eldest.  At the age of 12 Lombardi found football.  He loved it.  It was an escape, even if he wasn’t athletic or talented, Vince Lombardi was happy on the football field.  His play was aggressive, enthusiastic and insightful.  By his own words, Lombardi learned valuable lessons on the field, such as perseverance and to never underestimate the opposition.  

After some time at Fordham University, Lombardi landed himself a coaching position at a high school.  His poor eyesight prevented a professional football career, but Lombardi’s love for the game translated to coaching.  Every coaching position Lombardi held pushed him to be a leader, and it was his motivation that made him a good leader.  He was motivated by his love for the game.  By that same theory, his words “Leaders are made, not born” is truth.  Lombardi was made a good leader through his love of the game, and the lessons he learned along the way. 

Transparency in Leadership

The spiritual leader of Tibet, the Dalai Lama, said “The nature of our motivation determines the character of our work.”  As a leader, what are the reasons for daily procedures?  Do they serve an end purpose that is equitable?  What are the repercussions of the principle objectives?  What is your motivation – as a leader – to be a leader?  By having a clear and honest awareness of your own interests, you can identify with your team.  Lombardi identified with his players through a mutual love of the game, and everyone saw it.  Likewise, the interests of a business should be transparent, as should those of the staff and management.  Engage in a global brainstorming session within the company.  Be crystal clear about the direction of the company, answer questions honestly and never, ever tell a lie.  Honesty, clarity, and inclusion will show your team exactly where your interests lie.  And that will make you a great leader.

Conduct is a word that is all over the business section of newspapers these days.  Every company has a code of conduct, yet few actually enforce it.  As a leader it is your responsibility to motivate your team within the margins of the code of conduct.  It is your responsibility to demonstrate your desire for a wholly healthy workplace by enforcing the code of conduct.  Moreover, by not allowing a breach of conduct to take place, you are exhibiting a crucial indication of respect for every individual in your employ.  Making the tough calls in a graceful manner is a sign of a true leader.

Train Your Mind, Train Your Team

The Dalai Lama also said “The leader has to recognize when negative emotions like frustration, impatience, anger, lack of self-confidence, jealousy, greed start to influence his thought processes.”  He goes on to say all that negativity leads to making bad decisions and wastes energy.  Were truer words every spoken?  In these tumultuous economic times it can be so incredibly easy to lose focus, to just glide along on our emotions until there is a sudden implosion.  No matter how well you hide it, your team senses the negativity.  As a leader, as an example to the team, as the one who sets the tone of the business, as a motivator, it is your responsibility to train your mind. 

Napoleon I of France wrote in his 1916 memoir “Once can lead a nation by helping it see a bright outlook.  A leader is a dealer in hope.”  Having hope and vision in business is obviously important, but for a leader to take ownership of   negativity and change it means the success of the team.  Acknowledge the reality of the negativity then work through it for a solution.  Engage the help of the team.  Stay positive, but realistic.  Every problem has a solution, but only if the proper attitude is in place. 
About the Author: Jeremy Pradell is a representative of MetroFax Online Fax as a product specialist. Join MetroFax on Twitter for all the latest updates on internet faxing, business technology and more.

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18
Oct

3 No Brainer (But Often Forgotten) Leadership Tips for Small Businesses

Strong leadership is important for all business owners, regardless of the size of business. However, since small business owners often have many responsibilities, effective leadership is especially important. While leadership may come easy for some, many individuals have to work hard to develop into a good leader. Fortunately, leadership can be improved upon with some hard work. Below are some tips to help you are become the best leader possible while growing a successful business.

1. Make Specific Plans

Drop your ego at the door and get to work. Don’t assume that you know everything. Having an organized plan is a smart first move. Unless a plan is in place, how can you truly budget your time effectively? Laying out procedures and identifying specific roles for each person in the business provides clarity and increased productivity for everyone involved. Since small businesses often have their employee’s working on multiple things at a time, it is important to delegate properly.

You should have both short and long-term goals that address daily, monthly and yearly aspects of running the business. Also, remember that as you business grows and changes, so too should your plans. If you’re taking a “one size fits all” approach to your business, you’re doomed to fail.

It should go without saying, but if you’re putting all this work into developing your plans, make sure you follow through with them. Too often, plans get laid out and then filed away, only to be discovered a few years later as a failed business is cleaning out its offices.

2. Keep Your Eyes on the Horizon

Thinking forward is a key characteristic of good leaders. While the day-to-day operations of the business will often consume the majority of your time, you shouldn’t lose sight of the plans you’ve outlined. The future may seem far away, but ignoring it will certainly hinder your growth. Forward-thinking can help small businesses develop longevity.

Consider creating a mission statement for the business. Such a statement is a quick reference and reminder to you and your employees of why you’re working so hard. If employees have a reason to believe in the company they work for, they’ll put out a better product with a focus on good customer relations. And speaking of customers – they’ll continue to value your business as they notice your commitment to the future. Customers want to support businesses that have a passion for what they do. Your passion is directly related to thinking forward.

3. Invest in Your Employees

While a good business starts with a passionate owner, its success depends on talented employees who will represent the business to the masses. Employees are your best resources, not only in the daily operations, but also in the promotion and growth of your company.

A good employee will be able to do his or her job with very little help from anyone. A great employee will do the job while seeking new ways to make it better and more efficient. Training your employees on proper procedures is vital. A customer’s experience will be so much better if the representative of your business appears to be competent.

There may be times when problems arise. Your relationship with your employees will determine how quickly an issue can escalate. Having an open-door policy promotes dialogue between the business owner, managers and employees. If employees are comfortable in speaking to superiors when something happens, they’ll be more likely to work through a problem rather than just blowing up.

Make sure the open door swings both ways. Seek feedback from employees and let them know that their input is valued and considered. Working together to fix problems and grow the company makes everyone invested in the business.

Following these tips will help make you a good leader while helping your small business to become successful. People want to follow good leaders, so improving upon your skills can help build your business.

About the Author: Don’t forget to invest in yourself and education like you should with your business plan. Villanova University’s online programs provide small business owners and professionals the chance to learn without having to miss work. Villanova offers leadership courses, project management courses, and other professional training programs.

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17
Oct

Four Bosses to Avoid Like the Plague

Bosses Day is today – October 17. If you have a great boss, let them know how much you appreciate them. Who knows, maybe they’ll appreciate your thoughtfulness enough to add a little cushion to your holiday bonus.

And if you have a terrible boss… then it sucks to be you. Few things make going to the office day-after-day and week-after-week worse than a really terrible boss. Here are a few types of bosses that you should do whatever you can to avoid.

The Narcissistic Boss

This boss thinks that everything is about them. He or she will strive to look and act perfectly in front of their superiors, but when they aren’t putting on a show, the claws come out. These bosses will sweet talk you to your face then steal all of your best ideas and pawn them off as their own. Watch out for the extreme version of this boss – The Sociopath.

The Idiot Boss

This sad excuse for a boss got promoted to his or her current position because their dad owns the company or the system just failed in a terrible, terrible way. This boss not only drains your energy level, he or she brings half-ass work to the higher ups, which reflects poorly on you. Do whatever you can to get away from this dead-end boss.

The Inappropriate Boss

This boss is one of the worst because he or she makes the work place uncomfortable on a regular basis. This is the boss who calls the girls sweetheart or gives the guys a slap on the butt. Basically, he is a sexual harassment lawsuit waiting to happen. If you have this boss, don’t be afraid of the system – report them as soon as possible.

The Cruel Boss

Possibly the most demoralizing of all bosses is the one who is mean spirited for no reason. This boss gets off on making his or her employees feel small and invaluable. Don’t let your soul be crushed by a boss like this. Apply for a transfer, and in the meantime, try not to take it personally.

Your Turn…

Have you ever worked for one of these demon bosses? What nightmare boss did we leave off the list?

About the Author: is a writer and marketer for CableTV.com.

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Photo credit: TheMuuj
18
Aug

5 Reasons Being Your Own Boss Makes You A Better Person


We are a culture that celebrates leadership. We glamorize generals who lead men into battle, and admire the entrepreneurs that built Silicon Valley. There is no question that being the one in command has its appeal as well as its perks.

On the other hand, people in leadership positions also have to make tough decisions, and at times are not looked upon fondly by the masses. In the corporate world the boss is a pejorative term, the very word associated with a draconian taskmaster who will flog an employee for every second they are late returning from break.

So the question is, does being the boss make you a better or worse person? Does the anchor of responsibility make you more mature or more of a jerk? The following are 5 reasons why being your own boss ultimately makes you a better person.

1. Leadership

As your own boss you are responsible for the direction and hierarchy your business assumes, including everything from the marketing strategy to the delegation of duties. You will have to make tough decisions and have the conviction to exercise them.

2. Expanding Your Creativity

As a company drone you are nothing more than a tool, following the orders given to you. The brain goes on auto-pilot the second you clock in. As your own boss, you must think creatively to expand your business and stay ahead of the competition. You must fight ways to be more efficient and

3. Dealing With Pressure

Owning your own business means dealing with the pressure of success and failure. A salaried employee whose income is not tied to the bottom line has little incentive to care. At times it may not feel as if it makes a difference if he or she shows up at all. As the proprietor, however, your livelihood depends on the growth of your business. Exposing yourself to the crucible of business makes you more equipped to handle the pressures of everyday life.

4. Learning to Motivate

In addition to learning how to handle pressure, making your business thrive also represents a challenge. Regardless of whether it’s sports, education, or business, setting a lofty goal and attaining it provides a valuable experience and helps you grow as a human being. Furthermore, as your own boss, not only do you learn how to succeed, you learn how to stay on top. Finding ways to stay ambitious and motivated are key components in keeping your business growing. Finding the energy to keep customers and employees motivated will help you grow to become a more pleasant and affable person.

5. Empathy

Being your own boss means you are responsible for the satisfaction and safety of both your customers and your employees. You must handle disputes amicably and foster strong relationships with your client base. As an employee, the courtesies you extend to customers are perfunctory, a rote phrase spoken to appease a manager with no authentic enthusiasm. For a boss, however, these customers are the arteries of their business, and learning what they think is critical to improving the product or service they provide. Being a boss makes you a better listener, a more gregarious person, and teaches you the empathy required to be an effective manager of people.

In the end, the qualities that make a good boss are the same traits we admire in all human beings. As your own boss, you will find that as your business grows, so does your character.

About the Author: This article was written by Joan Evans of PublicLiabilityInsurance.org, Joans writes on a wide range of business topics including employers liability insurance.

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30
Jun

Capt Sully Sullenberger’s Tips on Building a Strong Reputation (and how it can help your biz)

Chesley B. Sullenberger (aka “Sully”) was at the 2011 World Economic Forum in Davos, Switzerland on January 27th. The pilot and founder of Safety Reliability Methods Inc offered valuable advice for leaders as well as business owners on how to build a good reputation. Read moreRead more

3
Feb

Built to Last – How to Grow Your Business by Hiring Leaders

LeadershipAll businesses need leaders on their staff, but small businesses need leaders even more. Why? If you are the entrepreneur who started the business, imagine yourself as the go-to person for all questions.

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Imagine yourself having to be the person who develops new procedures. Imagine yourself as the person who answers all the difficult, thorny questions that may come up.

If you have to provide all the leadership in the organization yourself, when will you have time to run your business – much less expand it? I suspect that you have other responsibilities on your plate besides supervising employees. What you need is a self-supervising employee who can discern when something needs to be done, and take the initiative to do it. Moreover, that person needs to care about the business and have the judgment, background, and intelligence to be able to make good decisions based on the information that is available – even if a question comes up that was not covered during employee training. What you need is a leader.

How can you find a leader if you are currently going through the hiring process? Look for the following signs of leadership:

Signs of Leadership in Lower Level Positions:

Continuing one’s own education. Not all industries require their leaders to have advanced degrees or certifications in order to advance, but many do. When you meet a job candidate who is attending school or pursuing a professional certification, or who has recently finished a degree program, take note of it. By continuing his or her education so aggressively, such a job candidate is showing not only that he or she can handle the stress and pressure of working and attending school simultaneously, but is planning to advance in their career by pursuing additional credentials. In other words, this person is ambitious and determined to take the initiative, rather than wait for promotions to be handed out at regular intervals.

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Working off the clock. The hallmark of an employee who lacks ambition is working straight nine to five hours, arriving right on time and leaving right on time, and taking no interest in the industry outside of work. Someone who aspires to be a leader in the industry, however, will go out and find activities to participate in that are related to it. You might find a job candidate who also does volunteer work for a community organization, for example. Or you might find an employee who likes to come to work early in order to have time to read the newspaper and browse through business websites.

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Positive energy. I find that leaders tend to be very energetic people with their fingers in lots of pies (figuratively speaking). They take a keen interest in many different areas, not all of which will be work-related. Leaders often, but not always, like to make time to exercise. It seems as though they have an inherent need to be constantly busy doing something. If you come across a job candidate who does a lot of volunteer work, or runs marathons, or who spends a lot of time on a time-consuming hobby, consider that person a potential leader – even if none of those activities are connected with the job in question. They are all signs of energy, and energetic employees are employees who help businesses to expand.

Signs of Leadership in Upper Level Positions:

Publications, conferences, trade shows, and public talks. Leaders in an industry will take a keen interest in the industry, taking the time to educate themselves further about special topics. Eventually, continuing education plus ongoing experience makes an interested party into something more – an expert. An expert without any leadership potential or ambition might stop there, but an expert who really wants to make a difference in the industry will take the initiative to help to develop the industry further, by sharing knowledge and engaging in a collective discussion of topics that are of interest. There are several ways to do this. For example, one might share knowledge by writing articles and submitting them to industry publications, or by participating in public talks, panels, and workshops at conferences and trade shows.

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Mentoring. A true leader does not climb the ladder of success alone, but reaches out a hand to help others to ascend as well. Try to find out if the job candidates you are considering have ever mentored their coworkers or supervisees. Mentoring could mean giving regular advice and encouragement, or helping a coworker to find ways to network in the industry by introducing them to others in the industry, or by inviting them to join professional groups. A mentor might also take time to help a supervisee develop new skills, either by teaching those skills directly or by providing a supervisee with the chance to work on promising projects. Ask about mentoring in your interview. Leaders don’t mentor accidentally – they know they are doing it and are often quite proud of their mentees.

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A history of changing one’s work environment, as opposed to being changed by it. Employees with a lot of initiative and drive will often shape their own job responsibilities. During their tenure in their current positions, their job responsibilities will expand in many areas. These employees have an eye for efficiency and are open to trying new ways of doing things. Often they will find that they have more hours in their work day than their predecessors did, even though they are working the same hours, because they have found shortcuts and economies of scale to make the work go faster. Needless to say, people who have the ability to do this make very valuable members of your team, because they can literally increase the number of products or services that your business can offer in the same amount of time, without increasing the number of employees on your payroll.

Conclusion

You might not be enthusiastic about the idea of an employee changing the work environment or the job responsibilities for a position. After all, if you are an entrepreneur who started your own small business, you very likely have strong ideas about how the business should be run. I have to tell you that a leader
is someone who may challenge a few of your ideas. You may even have conflicts with this person from time to time. But that’s okay. In fact, you should welcome challenges and new ideas with open arms. Businesses are living, organic entities that have to continue to grow and change – or they will die. Hiring someone who pushes you to try something new may be the impetus your business needs in order to expand, grow, and thrive.

About the Author: Brendan Cruickshank (Vice President of Client Services) – Brendan is a veteran of the online job search and recruiting industry, having spent the past 8 years in senior client services roles with major sites like Juju.com and JobsInTheMoney.com. He is quoted regularly as an expert in employment and jobs trends in major media outlets like the Washington Post, US News & World Report, and Forbes and has spoken at recruiting industry events such as Onrec and Kennedy Information’s Corporate Recruiting Conference.

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4
Nov

Do You Have What it Takes to be an Office Manager?

ManagerIn the modern workplace, organization and communication are key. You can’t expect to succeed in any workplace if you don’t ‘speak the language’ or know the lingo.

Every job has its own line of nuance and expectation, and office management is no exception.

To be a successful office manager, you not only have to know the language, you have to kung-fu master it. This requires more than having a mere textbook knowledge of the profession or sitting through a few classes. Knowledge without a competent personality to match renders knowledge useless.

So, it’s no secret that a good office manager means not only being articulate, but being tactful in stride. This means you need the right skills and the personality to match.

The following are a few principals to consider as you work your way towards office manager and beyond:

Be Literate

Literacy is an intellectual practice that extends beyond merely being well-read. Literacy is proficiency of knowledge in all aspects, theoretical and practical. An office environment demands all sorts of knowledge and application- you not only need to answer very straight forward questions, but you’ll also have a lot of moral ethical situations to figure out. From supply maintenance to office hardware, to computers, to being extremely familiar with general accounting software and CRM’s your company is using, you need to know all of it inside and out. Including everyone’s work habits and skills.

Plus, the combination of a bachelors and masters degree never hurt anyone’s job chances.

Be Experienced

You can’t just jump into office management headfirst. It would be like being a police captain without ever having worked the beat. As an office manager, you need to have earned a sense of respect, and nothing begs respect than someone who has “been there before.”

Gain management experience in other settings as well, work in offices and ‘learn the language.’

Be Confident

Your experience should tell you that it’s easier to work for someone who knows what they’re doing rather than someone who is always questioning their own decisions. An air of confidence will lend itself to the trust of your employees. Most decisions in an office setting don’t involve life and death, just business as usual. Sometimes confidence is merely knowing when to be calm, assertive, and relaxed.

Be Ambitious

A lot of people can sit behind a desk for years. They do their work, they do what they’re told, and they do a fine job of it. The problem is, they never speak up. They never volunteer or take up extra work. This is the kind of passive attitude that won’t get you noticed or rewarded in the workplace. If you’re seeking a management position, you have to display your willingness to go above and beyond what is expected and show some of that ambition.

Be Affable

Everyone knows what it’s like to have a bad manager. Nobody likes someone who micromanages, nitpicks, shadows, nags, or is passive aggressive. If you know these traits are disesteeming, then the answer is simple: Don’t be the person nobody likes. Communicate amicably and efficiently. Don’t be overbearing, and always be clear with your expectations. Everyone will thank you for it.

Ask yourself what other skills you can exercise to help increase your office management adaptability, depending on your unique skill set and personality.

Office management isn’t easy. Often times you’ll have people who love you, hate you, and everything in between. Make sure you’re well prepared to handle each situation… and put out any fires as they come along.

About the Author: Elysabeth Teeko spends her time stalking technology, social media news and interior decorating. She loves to spend her time writing on new topics and broadening her expertise. You can follow her at @Elysateek

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15
Oct

What Role Does Leadership Play in a Small Business?

leadershipSome leaders are born; others assume responsibility and take to it like a duck to water when it is thrust upon them; and yet others work towards earning leadership through their efforts.

Large corporate organizations are built around leadership – they thrive under the vision and able guidance of one or more leaders. However, when it comes to a small business, there’s not much structure or clear definition to the roles that its employees play.

 Very often, one person is in complete charge, and all employees work across the company doing whatever needs to be done. So in such a situation, how does leadership come into play?

Autonomous Control

Some small businesses are autonomies – the owner is in complete control and any decision has to be taken only after explicit approval from its single-entity owner. In such organizations, success or failure depends on how effective the leadership is – if the leader has a clear vision and if he/she treats their employees well and is able to gain their trust and loyalty, then the business does well.  

Family Owned

An offshoot of this is the family-owned business where there are a few partners who have equal rights – however, only one person emerges as the leader and it is he/she who actually calls the shots.

Success here depends on how well the partners get together and how minimal the strife between them is. If there are internal wars between them, then the leadership is not effective and employees start taking sides based on the partner they favor.

In such situations, unless one person is able to emerge the clear leader and assume control, the company suffers terribly.

Clear Hierarchy

Small businesses that have structure and a clear hierarchy as far as the pecking order is concerned do the best in terms of sustaining existing operations and building new ones that generate profit. Each person’s role is clearly defined, and even though it’s a small business with a single or small group of owners and a small band of employees, responsibilities are clearly crafted out and understood by those who are supposed to carry them out.

The leadership is so good that employees work with the minimal supervision, they know what to do when things go wrong, and they feel a kinship to the company rather than thinking of it as just a place where they work. This is the kind of leadership all small businesses must aspire for, whether they have a single owner or a small group of owners. If they can achieve such a setup, then there’s nothing to worry about. 

About the Author: This guest post is contributed by Carrie Oakley, who writes on the topic of online colleges . Carrie welcomes your comments at her email id: carrie.oakley1983(AT)gmail(DOT)com.

Photo Credit: pedrosimoes7

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5
Aug

Why Leadership and Team Building Exercises Should not be Ignored by Small Businesses

TeamWhat the Large Companies Do

Large corporations for many years have invested heavily in leadership and team building programs, including seminars, debates, outdoor activities and sports. Some take the more ‘military’ route and utilise stressful and challenging situations in order to assess and improve their workforce.

The majority of these activities have shown to be so effective and beneficial that the percentage of human resources budgets dedicated to them has increased steadily for several decades among almost all larger businesses.

Why Small Businesses Often Do Not

As a small business, employing a small number of people, there are many reasons why carrying out these type of programs might seem to be unnecessary or extravagant. Firstly, they appear to take a lot of time and money to organise, and without adequately trained personnel to design a program and monitor the results, the benefits may not be as much as anticipated.

Small businesses also tend to have a much more personal relationship between all the staff, and between management of the company. As a result, ‘team building’ can appear less necessary than in a larger workforce. The majority of small business types are usually less concerned with staff assessment on a formal basis, either because the managers believe they know their staff well enough, or because the structure does not allow for the same promotion opportunities that larger pyramid structured firms may have.

Why They Should

It is simply not true that small businesses would not benefit. All successful businesses, regardless of size need to evaluate staff on a regular basis, small businesses more so in most cases as it is rarely done formally.

Only with the sort of increased knowledge of your employees that can be gained from these programs, can their skills and talents be properly utilised. An increased understanding of the dynamics within a small firm, even one of only three or four people can make marked differences to productivity, job satisfaction and in many cases innovation or just ‘giving a damn’.

How They Can

One of the main reasons stated by CEOs and managers of small companies not to carry these activities out is money, but it only takes a small amount of research and imagination to come up with low cost options that can be equally worthwhile and fun.

For example, one of the more obvious options is a session of paintball or laser tag – ideal with small teams and if you are short of numbers, friends and family can be involved. The majority of sports can serve the same purpose cheaply, although care has to be taken not to exclude physically less able employees. If you can get hold of some rope, some planks, a couple of barrels and a scaffold pole or two, it is simple to design small leadership puzzles for a group to carry out. Safety can be a concern, but sensible planning and keeping it simple will reduce any risks. A basic treasure hunt, or a business ideas competition can work usefully – as a CEO or manager you should be able to come up with a myriad of ideas that will serve the purpose cheaply and effectively.

The Benefits of Fun

Above all, a small business staff can carry out these kind of activities without the pressure of ‘promotion evaluation’ that is found among large corporation staff members, so they can have fun while carrying out whatever you decide to try.

No experienced manager can dispute the benefits of a workforce having fun together as a group, as this carries over into the workplace. This makes the work environment much more pleasant and productive, plus, you get to know your team better and they get to see your better side!

About the Author: Patsy works for Go-Gulf.com, a Kuwait based web design company that provide web design solution in Middle East.

Photo Credit: http://www.lumaxart.com/

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25
Nov

41 Awesome & Timely Leadership Principles

leadership

The following post was submitted courtesy of George @ Tumblemoose. Not only was George busy capturing second place in our first Win $100 competition, but he had time to send a guest post our way to boot (he’ll be kicking himself if this post gets more than our winner Yan did in the competition). 

The following 41 quotes are not only awesome, they truly are timeless and a good reminder of the kind of character and fortitude it takes to be successful in business and life.  Enjoy.

 

 

 

Leadership Quotes, Courtesy of by Michael Buckland – Pilot, Professor and all around Hell Of A Guy.

  • The function of a leader is to chart a course, not to seek approval.
  • A leader cannot chart a course without a moral compass.
  • If you start to take Vienna – then take Vienna!
  • Lead with your life.
  • A leader must see reality clearly and act wisely.
  • A leader must have a vision, set values and embody virtues.
  • Lead people, manage things.
  • You can’t push a string.
  • A leader focuses on motivating people, not manipulating them.
  • In order to be convincing, we must be convinced.
  • Commitments are far more important than committees.
  • Explain yourself, but never defend yourself.
  • Sell your ideas, not yourself.
  • Serve a cause, don’t become one.
  • First In, last out.
  • Leadership is about serving, not deserving.
  • Leadership is about responsibility, not about rank, privilege or power.
  • Give authority to those who seek responsibility.
  • Authority flows to those who take it.
  • Authority = the ability to author.
  • Responsible = response-able
  • Leadership is more about influence than about authority.
  • Fix problems, not blame.
  • A leader takes less than his share of the credit, more than his share of the blame.
  • A leader shows his subordinates the same level of respect that he shows his superiors.
  • A leader stands up for his team.
  • No one person has all of the answers.
  • A leader is a teacher.
  • A leader understands that only those who are learning are fit to teach, and only those who are loyal are fit to lead.
  • A leader should always be training his replacement.
  • Goals should be measurable against clear standards.
  • A leader lets his team know where they stand, where they’re going and why, and how and when they’re going to get there.
  • A leader must train and trust.
  • If we don’t stand for anything, then we’ll probably fall for something.
  • It’s a good idea to join the side you’re on.
  • What do you mean, MY end of the boat is sinking?
  • A leader uses language to clarify rather than to obscure. (Eschew Obfuscation)
  • A leader understands that people unite around a truth – not a leader.
  • A leader is more concerned with content than with intent.
  • A leader is concerned with the mission and the people.
  • To a hammer, everything looks like a nail.

What do you consider the most important trait of a leader?