Why Improving Your Business Signage Is a Must (As Explained By An Award-Winning Orange County Signs Maker)
Having an attention-getting sign is critical for your local businesses – no matter the industry. Your business signage identifies your business and location and it establishes your business image. Your business signage is the core of your brand identity strategy, whether it is proudly mounted on the building, on your booth or display at a trade show, or on your company vehicles.
It’s also the most cost-effective advertising you can do. The Small Business Administration says, “…signs are the most effective, yet least expensive form of advertising for the small business.” Building signage is often taken for granted, but signs are always on the job, advertising 24 hours a day, 365 days a year.
How Improved Business Signage Will Help You Brand Your Company, Communicate with a Highly-Mobile Society & Leverage Your Advertising Efforts
1 Your business signage is the only indicator that you exist and would like your prospect’s patronage.
2 A frequently-noticed business sign sends your message to more people per dollar invested than any other form of advertising. For example, if you display a $200 sign for one year at a location where 10,000 cars pass every day, you’ve reached over 3.5 million people (not counting passengers), at a cost per person of less than $.000057. (Less than six hundred-thousandths of a dollar.) Even a high-end, lighted or monument sign that costs $5000, still reaches those people at a cost of $.0014, or a little over a tenth of a cent each.
3 95% of retail business is location-based. As consumers pass by your place of business, an attractive and effective on-premise sign will leave a positive impression. When the time comes to make a decision or purchase, consumers will be attracted to you.
4 About 40 million Americans move annually to a new home, all needing to buy goods and services, and looking for brands that stand out.
5 Enhanced sign technology allows sign faces to be easily changed to match evolving marketing circumstances. New developments in lighting, plastics, digital printing resolution, and color profiling mean signs can now achieve the same visual effect as four-color magazine advertising.
6 Your company does not need to be a national franchise with a major advertising budget to “brand” your site with effective signage. If appropriately designed and placed, your sign can develop top-of-mind awareness of your products and services, no matter the size of your business.
7 Many communities and cities have strict sign codes requiring that signage remains attractive and in harmony with the look and feel of the community, while encouraging business activities. Advances in sign design and technology means that via signage, your company can communicate more effectively to potential customers in a way that enhances both your site and the community at large.
8 Purchase habits can be influenced with effective signage. Pricing or product information can influence a purchase decision or prompt an unplanned stop, which is critical, since nearly all businesses rely in part on impulse visits.
9 A well-designed sign can provide a positive perception of quality and service and create the image of a leader, even for the smaller business. For the national franchise or chain, on-premise signage reinforces all other media advertising, and maximizes advertising effectiveness at a low cost.
10 By adding your business signage to your car and “wrapping” your company vehicles with striking vinyl, you can generate over 600 visual impressions for every mile driven At about $0.35 per thousand impressions for a typical vehicle wrap, the cost is almost trivial compared to $3.56 for outdoor advertising or over $20.00 for typical magazine advertising.
About the Author: Orange County Business Signs Specialist Martin Neil contributes value to businesses and non-profit organizations across the United States by increasing their brand awareness with the very best sign solutions. He specializes in custom requirements for commercial building signage, vehicle wraps, office inside signage, trade show displays, promotional banners & flags, and large-size wall graphics. Improve your business signage by going to: http://www.Calibersi.com/Building-Signage.html
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Mobile Marketing: Seven Tips, Tricks and Techniques for Small Business Owners in 2012
You’ve heard all the stats and read all the news: smartphones are a big deal, right? But with all that noise out there, how can a small business owner actually get customers and make money from those smartphone junkies? Here are seven tips, tricks and techniques to help any small business owner go mobile without busting the bank.
1. Claim Your Business and Your Location
With smartphones, a consumer searching for a hardware store will automatically be shown the nearest hardware stores relative to their device’s GPS signal. That means you want to be sure your physical facility shows up (even if your office is just the location for people to call).
So what can you do to be “found?” It’s pretty simple really – just be sure that you visit each site such as Yelp, Bing, Yahoo Local, Google Places, Foursquare, and Facebook and “claim” your business and its location.
Cost: Free
2. Mobilize Your Website
Mobile searches have grown 400 percent since 2010, according to Google. And when they find you on their phone – consumers visit (59%) or they call you (61%).
So, be sure you can be found. This means making sure the website you initially launched back in 2000 is accessible by mobile phones, or “mobile-optimized.” There are a number of new and reasonably priced tools to help make your site mobile-optimized. But, before you plunk down any money, check out Google’s “GoMo” site that has a testing tool and resources to help businesses with their websites.
Cost: Free (depending on your site)
3. Make Your Coupons Mobile
Have you ever been in line at a store and watched a clerk refuse to honor a coupon on someone’s phone. Claiming “no, you need to print that before I can accept it” just sets the consumer off even more.
Don’t be that business. The days of clipping coupons has come and gone. Now, most consumers would simply prefer to open an email or webpage with your coupon, flash it to you on their smart phone and get the discount. Make it clear that showing the coupon on your phone is sufficient and consumers will thank you for being mobile-friendly. Plus, you’ll avoid an awkward confrontation with your store clerks.
Cost: Free (other than the cost of your coupons)
4. Monitor Your Reviews
Did you know that 81 percent of consumers say they read reviews before making a purchase and 51 percent of consumers say they’ve used the Internet IN SHOPS before making a purchase? If you have a bevy of negative reviews or poor feedback, that consumer may decide to shop, eat, drink or pay somewhere else.
The first step to keep tabs on your reviews is to set a Google Alert for the name of your business. Watch for any reviews, postings or other news that you might need to address. Then, find out the review-focused sites people use regularly to review your business, like Google Places, Yelp, and Angie’s List. For a more detailed tracking service, try Reputation.com for Business that monitors and provides real-time alerts for your business.
Cost: Free (for Google Alerts); Starting at $34.99/mo. (for Reputation.com)
5. Talk to Your Customers
Guess what? Consumers want to talk with, and hear from, brands they like. In fact, 43 percent of consumers “like” at least one brand on Facebook and 53 percent of individuals with a Twitter account recommend products or services in their tweets. And, more and more consumers are using social media on the go.
Both Facebook and Twitter are free to setup and utilize – so schedule time daily to engage. Put links to your accounts on your website and in your facility (if you have a physical location) and talk to your customers: respond to questions or concerns, and consider offering deals for fans or followers. The most important lesson? Talk like a human not a brand. Remember, as consumers are out and about, they are talking to you, about you and with you – so be a part of the conversation.
You can manage most of these conversations using the standard Facebook or Twitter platforms. If you want something more advanced, try Hootsuite.com which can help you manage your efforts, schedule messages and track conversations from a single interface.
Cost: Free (Hootsuite provides free basic social media plans)
6. Be Able to Take Money Wherever you Are
Quick, how much cash do you have in your wallet? Enough to buy something over $100? Over $50? Over $20? People are becoming more reliant on credit cards for all of their transactions, so rather than force someone to run to the nearest ATM (and pay the enormous fee for withdrawing from a non-bank ATM), consider taking payment right on your mobile device.
With services like Square or Intuit GoPayment, providing a device that plugs into most smartphones to take a credit card on the spot is actually quite simple. Plus, new technologies are coming along to allow you to pay without needing any hardware at all.
Cost: Free (other than the credit card processing fees)
7. Tried Text Messages?
According to the Pew Foundation, 73 percent of cell phone users utilize the text messaging function on their phones. And, 44 percent of Americans have opted into at least one text messaging marketing campaign. So, why not share deals, information and updates with your customers via text.
To get started, check out Tatango’s Beginner’s Guide to SMS Marketing.
Cost: Varies depending on the SMS Marketing Software partner
Conclusion
This year, with more people expected to be using mobile than ever before, business owners must think about how they can interact with these potential customers. With the simple actions and activities listed above, any business can go mobile to create a positive environment for their customers, leads and partners.
About the Author: Eric Koester is the founder and COO of Zaarly, a mobile, real-time marketplace. Eric is a former securities lawyer who has testified before Congress on matters of startup and small business financing, immigration reform and business taxation. Zaarly provides tools for small-businesses and consumers to transact right from their mobile devices. For more information or to sign-up for mobile alerts, visit www.zaarly.com/business.
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4 Free Online Marketing Tools Every Small Business Owner Should Use
As the Flying Lizards once sang, “the best things in life are free, but you can give them to the birds and bees – I want money. “ And really, who doesn’t? Small business owners all have paper chasing on the brain, but what many of them don’t realize is that some of the best online marketing tools are free – and they can help you get sales.
Here are four free online marketing tools that will help boost your bottom line:
1. HARO and Reporter Connection
Ever wish you could be quoted as an industry expert in a major media outlet? Now you can – but you’ll have to sign up for HARO and Reporter Connection emails first. These will put you in contact with reporters looking for quotes and information, and if you can type up a decent response email you’ll get placed (and linked to) in a variety of different outlets. If you’re not using HARO and RC, you and your business are missing out.
2. Social Media Management Software
First and foremost, you should have social media accounts set up on Twitter, Facebook, LinkedIn and Google+. Once you have that all finished, you’re going to need something to manage your updates – and Hootsuite, Cotweet and TweetAdder are all free. It seems like most pros prefer Hootsuite, but if you only have one person managing the accounts you can’t go wrong with any of them. Use the keyword streams to find people tweeting about needing your products/services, and don’t be shy about reaching out (preferably with a coupon code). Hashtracking will tell you which hashtags to target for maximum visibility.
3. WordPress Plugins
You do have a blog, right? If not, that should top your to-do list. They’re crucial for SEO, and the fresh content also gives you a good excuse to link back to your site on your social media accounts. Plugins help optimize your blog, and there are a variety of free ones you can benefit from. WordPress SEO by Yoast is a good place to start, as it’s widely regarded as THE SEO plugin to use these days. SexyBookmarks is also a favorite, since it gives cute little buttons that make your content ridiculously easy to share. Just remember: the more plugins you have, the slower your pages will load.
4. MediaBistro Forums and Quora
Have questions? There’s no need to guess when you can ask an expert and know the answer for sure. The MediaBistro forums are crawling with PR pros, copywriters and all-around marketing mavens who are usually happy to share their expertise. Quora is like a useful version of Yahoo! Answers, sans the spam and poor advice.
As with all things, there’s a learning curve to online marketing. If you don’t get discouraged and keep at it, though, you’ll hone your skills and see serious results over time. It may take you three months of responding to HAROs and Reporter Connection emails before you get placement, but if that placement is in Entrepreneur Magazine or Good Morning America the effort is totally worth it.
About the Author: Kari DePhillips is the owner of The Content Factory, an online PR company that specializes in web content writing and social media marketing. Give her a shoutout on Twitter (@ContentFac) or become a fan of TCF on Facebook.
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Three cost-effective ways to market your start-up in 2012
Friends sneered at you when you said that you are going the entrepreneurial way. You quit your job in that MNC to build this dream product. Now the product is finally out in the open but how do you find takers for your product.
Needless to say, being a startup you always have this financial question mark staring blankly at your face. Keeping in mind the limitations, startups can easily use these three tools to market their product. It is working for us and if you do it right, it will work for you too.
Social Networking might be passé but networking is not :
Start by using your own personal contacts and their contacts. Ask your friends to try and use your product. Talk about your product when you meet each other during social gatherings. You somehow have to ensure that the optimism you have for your product, gets communicated around. And all said and done, Facebook and Twitter are still one of the best ways to talk about your brand online.
Data Visualizations:
A picture is worth a thousand words. People might not be interested in your 1000 words article but they would love to see a nice graphic communicating the same idea. Try exploring infographics to market what your product stands for, what problem it seeks to solve, industry trends in your market, etc.
Blogging:
This is an effective way to make yourself heard online. Post articles that you think your target market would be interested in. Try and establish yourself as the thought leader in your industry. Encourage the idea of blogging within your organization. Ask employees to contribute their own take on things.
All the best and have a rocking year!
About the Author: Shilpi Choudhury is an Inbound Marketing Specialist and Business Blogger based out of Bangalore, India. She is currently working for DiscountPandit, Bangalore, which is a deal search engine that provides users a faster, simpler and a comprehensive deal search experience.
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What New Tools Does the Twitter Redesign Bring to Social Marketers?
Twitter has a new look, and some observers are calling it the single biggest overhaul the site has received at once in its five year history. The update is one that aims to unify both the presentation and functionality of the microblogging service across all platforms, essentially simplifying the experience for the user. This latest move has kept the internet community busy discussing the implications, so lets take a look at the new tools the redesign offers social marketers.??
Enhanced Toolbar
The change you will probably notice first lies in the toolbar. You will now see the following section categories at the top of the interface:??Home – Shows you the tweets posted by the people you follow on Twitter. This category keeps you up to date with the information that matters most to you.??Connect – This new section keeps you connected with the conversation. Through Connect, you can see who is following or mentioning your brand, endorsing your posts, or retweeting and sharing with friends.??Discover – Hence the name, the Discover section helps you find relevant and useful information via Twitter. The results you see are tailored to your location, network, and other areas that match your interests.??Me – This section the “Profile” section found in the old Twitter design. Here you can introduce yourself to the world of Twitter and even communicate with others through tweets and direct messages.??
Embedded Tweets??
One of the most interesting tools to accompany the Twitter redesign is the embedded tweets feature. This option can be accessed directly from the new interface. The actual process is pretty much like embedding a YouTube clip, meaning you copy a snippet of HTML code and paste it into the web page where you want the tweet displayed. Perhaps the best thing about embedded tweets is its seamless integration with Twitter’s new partners Posterous and WordPress. If you use either of these services, you can have your tweets automatically embedded by simply copying the code and dropping it into your web page – no cut and paste required. ??
Brand Pages??
Following in the footsteps of rivals Facebook and Google, Twitter has decided to introduce its very own brand pages. Similar to the feature offered by other networks, these pages will give social marketers the ability to promote their brand on the platform. You can have a promotional tweet on display at the top of your page, and even choose which tweets the user sees upon visiting your page. This is one of the most exciting new tools to accompany the redesign for obvious reasons. Twitter is currently testing the new brand pages with a select few brands, including Chevrolet and Coca Cola.??The redesigned Twitter is slowly being rolled out to the user base. For now, the update is only available to mobile users, though the company says all users will be able to experience the new and improved service over the coming weeks. Adapting to change can often be difficult, but in the case of Twitter, this looks like change both users and social marketers will come to embrace.
About the Author: Aidan Hijleh is a freelance copywriter and serves as the Non-Profit Partnership Liaison for Benchmark Email. Aidan advocates free email marketing services to assist with the flourishing of grassroots organizations.
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How Your Business Will Benefit From A Loyalty Card Program
It seems like almost every business has jumped on the loyalty card program bandwagon. From grocery stores to pharmacies and restaurants, retailers everywhere are launching customer rewards programs.
Have you ever wondered why?
Sure, customers stand to benefit from participating in loyalty card programs. They get discounts, special offers and cash-back opportunities. But the benefits for retailers are just as great, if not better. Even with the cost of a loyalty gift card program, you still end up being a winner in the end.
If you’re considering launching a loyalty card program, here are some of the many benefits you’ll pick up along the way:
1. Better Data Tracking
Every time a customer swipes a rewards card, you’ll get a clearer picture of who is buying what. The data will allow you to examine shopping patterns and use the information to make better business decisions. For example, use the information to make better choices about product selections and inventory supply.
2. Improved Marketing
Armed with all the data you’ll collect from customers who fill out a rewards program application, you’ll be able to develop marketing campaigns tailored to specific groups. Offer customers special, personalized deals based on their age, interests or previous purchases.
3. Better Customer Retention
A few incentives go a long way in creating loyal customers. If your customers believe there’s something to gain from giving you their repeat business, they’ll come back time and time again. Simply by offering a coupon for $2 off the next purchase, you’re dramatically increasingly the likelihood that a customer will come back.
4. More Frequent Business
With a loyalty program, the more often a customer shops, the faster they can start claiming rewards. A customer who’s just $5 away from earning a $25 gift certificate might find an excuse to stop by your store. Customers who used to come in once a month might start coming twice a month or once a week.
5. Increased Product Awareness
Do you offer a valuable product that – for one reason or another – is simply sitting on the shelves? Maybe you’re a retail shop that specializes in handmade goods, but the greeting cards in the back of the store just aren’t selling. By offering items like these as incentives, you can promote items customers may not know you have.
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Are you Wasting Your Money on Mobile Emails that Don’t Work?
Email marketing is one of the most lucrative online channels. And it looks like the combination of mobile is a powerful team.
According to a recent report from HubSpot, “43% of people on mobile devices check their email over four times per day”.
That presents a huge opportunity to reach people instantly at any time, and any place. But the problem is that an email that looks great on your laptop will look terrible on a mobile device.
So you need to improve your email marketing, and make sure that what you’re sending will perform on any device. Otherwise, you’ll be wasting your time (and money).
1. Write a Killer Headline
The headline is the most important element of any email marketing campaign.
How important?
According to a recent study from MailChimp, average open rates are only around 10 – 30%.
That means that 70 – 90% of the people didn’t care enough about your headline to even open the email.
People today don’t have time. So they don’t read everything. They scan and only open things that look interesting. If your headline doesn’t grab their attention, then they’ll never open it. And the the first step to making more money with an email marketing campaign is by improving the open rate.
Start with Copyblogger’s guide if you need help.
2. Focus on One Goal
The screen on a mobile device is really small. You literally only have an inch or two to get your point across. So keep it really simple. Pick one goal for each email you send, and focus only on that. This will drastically improve your Click-Through-Rate (CTR) for that one element.
Most people try and put several calls-to-action in one email. They want people to click a link to their website, become their Facebook friend, and buy something all in one email. That doesn’t work on a tiny screen. And the goal of your email isn’t to sell. You just want to pique your reader’s interest enough so they click through to a landing page.
Once you have them on your mobile site, then you can worry about converting them.
About the Author: Brad Smith is the founder of FixCourse.com, a blog about online customer acqusition and how to grow your traffic, generate leads, and make more sales.
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Why You Should Use Free eMail Marketing to Keep Sales Going Beyond the Holiday Season
Businesses of all kinds are giving free email marketing a try for first time. Many have decided to give it a go with the goal of cashing in on the shopping frenzy that accompanies the holiday season. This is easy to understand when seeing how it is great for keeping in touch with customers, enticing them with offers, and providing stellar after-sales service as well. If you are thinking about abandoning this tool once all the shopping is done, get it out of your head. This article will explain why free email marketing has value that goes beyond the holiday season.
It Fits in the Budget
Some businesses will give email marketing a whirl for the holiday season. Several will throw in the towel and go back to what they were doing previously. Why? Because they can’t fit the extra expense into the budget. Even though email marketing is very cost effective, it is another expense, one that some businesses cannot justify in this economy. If a strained budget is what attracted you to free email marketing in the first place, then you should definitely keep at it when the holiday season wraps up. You can use this tool to support a sizable portion of your overall marketing needs, and invest in other critical areas with the money you save.
It Still Drive Sales
Although many of the big sales end once Christmas comes to a close, the shopping continues for some time after. In fact, some retailers enjoy even more sales once the holiday season officially ends by cleaning up on the leftover traffic. During the months of January and February, stores are often packed full of people who are redeeming gift cards and taking advantage strategically timed sales offers. Free email marketing can keep you in touch with these ambitious consumers. Whether you are trying to get rid of your last bit of inventory from the holiday, or move a line of entirely new products, it can keep them connected with whatever you’re selling.
It’s a Great Learning Tool
What were the results of your holiday email program? Was it an overwhelming success, or did you come out of it feeling like your strategy was in need of some fine tuning? If you thought the results could have been better, sticking with free email marketing is probably the best thing you can do. The more you continue to use it, the more familiar you will become with aspects such as campaign creation, list management, and tracking. By the time the next holiday season rolls around, you could potentially be a seasoned email marketer with the savvy to take on the world, or at least your target audience.
Who Needs Free Email Marketing?
Free email marketing does not discriminate. It can be an ideal solution for a small business, a large enterprise, a non-profit organization, or an entrepreneur with only a handful of clients. Find the right service provider, and it could be the solution that enables you to thrive year-round.
About the Author: Aidan Hijleh is a freelance copywriter and serves as the Non-Profit Partnership Liaison for Benchmark Email. Aidan advocates free email marketing services to assist with the flourishing of grassroots organizations.
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Is Your Marketing Department Faced With Reality?
According to a recent study from MarketTools, nearly one-fourth (23 percent) of companies provide customer service and assistance to clients via Facebook, while 12 percent turn to Twitter for such activities.
The study goes on to note that while 34 percent of the executives polled reported they were aware of customers utilizing social media to discuss their business and its products and services, fewer than 25 percent of these executives claimed that their businesses “always” get back to these customers.
According to a spokesperson for the company, “Companies are increasingly embracing social media as a way to interact with their customers, though they are missing an opportunity to incorporate this feedback into a voice of the customer program. Organizations that use enterprise feedback management solutions are able to analyze feedback gathered through social media channels, along with feedback gathered through more traditional channels, to uncover insights to help improve business processes that lead to higher overall customer satisfaction.”
Some other numbers from the study note:
- Thirty-three percent of executives report that their businesses have a better focus on utilizing social media as a channel to obtain customer feedback when compared to the same time a year ago;
- As for what parts of their company are using social media, 44 percent cited public relations, 42 percent noted corporate marketing, while 34 percent stated product marketing and customer service/support;
- For the nearly 70 percent of companies sporting an active presence through social media, 48 percent are active on Facebook, 24 percent on Twitter, and 17 percent through their own business blog;
- Twenty-two percent reported that their company’s CEO oftentimes participates in social media on behalf of the business. Facebook is the social media channel of choice, used by 68 percent of the CEO’s, followed by 44 percent that participate through the company blog, and 35 percent who are active via Twitter.
If your company has been slow to the switch when it comes to using social media through your marketing efforts to interact with customers, keep a few things in mind:
- Active usage of social media allows you to interact with customers and potential customers in real-time. Whether it is a product/service question, a concern, or even a complaint, there is no replacing the immediacy by which social media venues provide;
- More and more consumers are using social media to obtain information on products and services, purchase items online and talk about their experiences. It only makes sense to have a social media presence so that your business can stay one step ahead of the competition;
- While some business leaders feel that social media is a fad, all signs point to it being around for the foreseeable future. To disregard SM now is only allowing your company the opportunity to fall further behind the competition, competition that in many cases are using social media on a daily basis to reach out for more business.
Whether it is to promote products and/or services online, respond to questions and concerns about your business or just follow the industry tides to see where you need to be, using social media in your company’s marketing efforts is more important than ever.
Are you a social or anti-social marketer?
About the Author: Dave Thomas, who covers among other subjects’ background checks, writes extensively for Business.com, an online resource destination for businesses of all sizes to research, find, and compare the products and services they need to run their businesses.
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Online Marketing for Small Businesses – a Social Media Primer
Small businesses that use online marketing have a number of tools at their disposal, including blogs, search engine optimization, review websites and other inbound marketing techniques. However, what may end up being the Internet’s most important contribution to advertising and brand awareness is social media networking platforms. Sites such as Facebook, Twitter, LinkedIn and even Yelp! are wonderful devices that make reaching out to customers simple and, most importantly, cheap.
Unfortunately, not every small business owner is internet-savvy enough to instantly capture a broad and deep customer base. This can make engaging with users on these services intimidating. With a little bit of practice and some clear guidelines, such efforts can actually be quite successful. Here are some of the most important lessons for using these social platforms to garner leads and additional business.
Establish a Policy
No two companies use social media in exactly the same way. For instance, some may choose to simply make Facebook posts and tweets messaging tools that inform customers about the latest promotions and discounts that an organization is running. Others may choose to use these services to actually contact customers and offer them deals and savings. Either way, be sure to set up some guidelines that will keep an organization’s tone consistent throughout a campaign.
Designate Users
In keeping with a consistent feel, it is a good idea to establish which employees will actually generate content for a social media website. The importance of these services is making it so that some organizations choose to hire full-time networkers to maintain their various profiles. However, this may not be necessary, depending on a business’ intent. Either way, choose an employee who is somewhat tech-savvy, grammatically sound and can maintain a level of professionalism that won’t sully a company’s good name.
Coordinate With Other Efforts
The odds are good that a business using social networking websites will have at least some other efforts ongoing in the online world. If this is the case, coordinate social media messages and profiles with them. Blogs and Facebook posts can link to one another, while promotions being held should be advertised as much as possible on these platforms. Even something as simple as the images and fonts used in traditional advertising should match those used on Twitter feeds and blogs.
About the Author: Guest Post by Myron Corp. Located in Maywood, New Jersey, Myron is a global provider of imprinted promotional products and works closely with businesses to integrate these products into their marketing mix. Myron manufactures quality items such as promotional calendars, personalized pens and other giveaways and corporate customized gifts designed to build brand awareness and customer loyalty.
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